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Apple Ford White Bear Lake

White Bear Lake, MN

Overview
Employees
Reviews
Vehicles
4.5
1,309 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,309 reviews

December 23, 2022

Great easy purchase. The salesman was knowledgeable and friendly. Awesome job showing us all the features on the truck. More

by Jimtjanssen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Aboody
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Dec 26, 2022 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 22, 2022

Service rep was CLEAR on what was to be done. He offered ride service for trip home,etc. Also gave an ETA, for work completion. More

by heimer12397
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica(cashier)
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Dec 26, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

My husband and I had a great car shopping experience at Autonation. This was actually our second car purchase from them. We will definitely be back for our third. I love my new Ford Explorer!!! More

by lundberg_sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil and Tyler
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Dec 22, 2022 -

lundberg_sandy responded

Love my new Ford Explorer!!! Thank you Phil and Tyler for your awesome service. 😀

December 20, 2022

I would recommend ford to friends and family very friendly staff took very good care of my suv I asked for a car wash when they were done and the gal that helped me said sure and I brought my suv in More

by angelbarb64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a female I forgot her name, but it African-American gentleman said she will take care of me, and he was very much friendly, and she was so friendly. I would recommend her to anybody.
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Dec 23, 2022 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 23, 2022 -

angelbarb64 responded

angelbarb64@yahoo.com

December 20, 2022

Bought a used Ford F150 truck at the dealership but the customer service following the purchase was terrible. Still have not receive responds from my calls and emails from the dealership. More

by Samm
Recommend Dealer
No
Employees Worked With
Nehemiah
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Dec 23, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 16, 2022

Pete Turgeon and Mike in finance are great. Professional and great to work with! This is one of reasons we come to this dealership. More

by Nbratulich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete and Mike
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Dec 16, 2022 -

Nbratulich responded

Pete is great to work with and one of the reasons we go there! Mike in finance was great and easy to work with! Thank you both!

December 14, 2022

Was nice they did recall procedure while my car was serviced for another Issue the same appt. Didn’t have to return again. More

by Rainey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Technician and Cory
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Dec 17, 2022 -

Apple Ford White Bear Lake responded

Hi Rainey, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 13, 2022

its has been a great experience working with jeff jelnic and will refer him every chance we can and look forwarde to work with jeff again. ed and linda kania. thank you jeff More

by linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jelinc
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Dec 15, 2022 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us, Linda! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 13, 2022

Autonation service department is always wonderful. Wait times are not bad and they are always friendly. More

by slryan2780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean ?
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Dec 16, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 13, 2022

Easy online appt. setup, Fast, Helpful, great team effort from start to finish. Thank you. More

by Confrontation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Jane, Dough
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Dec 16, 2022 -

Apple Ford White Bear Lake responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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