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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,309 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,309 reviews

December 11, 2022

It used to be a good dealership but now I have to make an appointment for a oil change and then nobody answers the phone to make an appointment quick lube used to be quick and no more free loaner for when my More

by Joe cool
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
The ppl I dealt with were nice and courteous
Dec 14, 2022 -

Apple Ford White Bear Lake responded

Hi Joe, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. If you are willing, please call our General Manager at (651) 301-8386 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 10, 2022

Found my vehicle online at eight in the morning and it was purchased by four in the afternoon. Easy. Courteous salesman. More

by acherkasky
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Williams
Dec 12, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

December 10, 2022

I was very pleased that they took the time to fix a loose engine guard panel at no charge More

by paul.olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 12, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 10, 2022

Very friendly service people and the car was done on time and clean. Every item completed as requested. More

by jproland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can not recall at this time
Dec 12, 2022 -

Apple Ford White Bear Lake responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

December 09, 2022

I was very pleased with the service and the people at Auto World. From the VP very start from the man at the desk keeping me informed the mechanics working on my Escape. And to top it off with a car wash More

by jdbarrett1845
Purchase Time
Recommend Dealer
Yes
Employees Worked With
the first person I seen at the desk
Dec 12, 2022 -

Apple Ford White Bear Lake responded

Hello, We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

December 09, 2022

I had an issue with my oil change tire rotation, Jerry the mechanic lied to me and didn't rotate my tires then proceeded too strip out my lug nut on correction. We had a chat Monday with the service manag More

by Jcondudebro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat (service manager) Richard Owens, Geoff Jelinik
Dec 12, 2022 -

Apple Ford White Bear Lake responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 08, 2022

Great quick service, highly knowledgable staff. Always helpful and with current information. They keep me informed of the progress. More

by dteschler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 12, 2022 -

Apple Ford White Bear Lake responded

Hello , thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2022

Lots of changes in the last few years. The staff is knowledgeable and friendly and are great to deal with More

by Glennandtheresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hall, Mark Sloper
Dec 10, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. If you have any further questions, please give us a call. We're always happy to help! Take care!

December 08, 2022

In and out , no waiting, very good service, Easy peasy! Car runs great! Thank you! More

by tmcgough_55110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unk
Dec 12, 2022 -

Apple Ford White Bear Lake responded

Hello , thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2022

I dropped off my truck at AutoNation for a oil change/filter, and tire rotation. Everything went extremely well but when I was called to pickup the truck I had to ask them to wash. Guess this is n More

by ronkovacich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anderson, Kaley
Dec 12, 2022 -

Apple Ford White Bear Lake responded

Hello Ronkovacich, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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