Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
November 10, 2022
It was completely very quickly and there were no problems. Called service person back to verify what the service paper said but that wasn’t an issue. problems. Called service person back to verify what the service paper said but that wasn’t an issue. More
by Alice
Employees Worked With
Mike
November 09, 2022
Pete T was a pleasure to work with. AutoNation Ford also known as Tousley Ford was the best. Great Job After 27 Years I'll Be Back hope to see you again. Thanx AutoNation Ford also known as Tousley Ford was the best. Great Job After 27 Years I'll Be Back hope to see you again. Thanx More
by baussiedusty
Employees Worked With
Phil Goldstein, Garrett Fugina
November 08, 2022
Even in a difficult environment of not enough technicians, hard to get parts and inflation - the staff and employees of this place go out of their way to deliver service. I trust the people and t technicians, hard to get parts and inflation - the staff and employees of this place go out of their way to deliver service. I trust the people and they consistently deliver. More
by Ford Truck Man
Employees Worked With
Service Techs
November 07, 2022
Sales people nice make sale there gone. service took months to get in but very well taken care of. I would never buy a car from there again, as I just bought a new truck from a dealership i service took months to get in but very well taken care of. I would never buy a car from there again, as I just bought a new truck from a dealership in Wisconsin and I got what I went there for. More
by juggiepoo
Employees Worked With
Service guy,
November 07, 2022
I am currently in the process of buying my third new truck from AutoNation (the first two were when it was Tousley Ford) Had a great experience the first two times and working with Ben on my new purchas truck from AutoNation (the first two were when it was Tousley Ford) Had a great experience the first two times and working with Ben on my new purchase has been good. Only complaint I have is that I can no longer get a loaner when my truck needs service. More
by jimmyam
Employees Worked With
Benjamin Williams in sales and Kaley Anderson in service
November 04, 2022
Easy to make appointment, but was not given heads up on length of time my vehicle was needed for the recall work. Staff friendly and professional. length of time my vehicle was needed for the recall work. Staff friendly and professional. More
by mpgraham7162
Employees Worked With
Michael
