Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,307 reviews
November 04, 2022
I made an appointment for Friday October 21st to have my ford focus looked at because my daughter was home from college with the car. The appointment was at 8am, not hearing from them at around noon, I trie ford focus looked at because my daughter was home from college with the car. The appointment was at 8am, not hearing from them at around noon, I tried for multiple hours to get a hold of someone in the service department after getting a hold of someone finally they informed me that they were not able to look at it until Monday (even though I made an appointment) More
by wagnerwoodfloordoctor
Employees Worked With
Lisa Parasrami
November 01, 2022
I have bought my past few vehicles at Tousley Ford and now Auto Nation. I have had good service from them. I would like to single out Joshua Wetzell for his work in the Service Department. now Auto Nation. I have had good service from them. I would like to single out Joshua Wetzell for his work in the Service Department. More
by vic.moore
Employees Worked With
Joshua Wetzell, Lisa Parasrami
November 01, 2022
Just a great experience, everyone is so helpful without being pushy. Left another dealership because the salesman was arrogant and acted as though we were bothering him. James Reid was awesome to work with being pushy. Left another dealership because the salesman was arrogant and acted as though we were bothering him. James Reid was awesome to work with as well as the manager and finance department. Would definitely go back. More
by 30085norway
Employees Worked With
James Reid, Lisa Parasrami
November 01, 2022
I bought a used Toyota from Ford Auto Nation but it had a cracked windshield. They still hooked me up and got me new windshield. Word. I liked the staff too. Not pushy and still worked with my trade in. cracked windshield. They still hooked me up and got me new windshield. Word. I liked the staff too. Not pushy and still worked with my trade in. More
by Joshuack
Employees Worked With
Mitch Vanelli. , Lisa Parasrami
November 01, 2022
I have had my F150 serviced there since I purchased it in 2013. They have always been easy to work with and care about the condition of my truck. They are friendly and never push if I say no to their sugg 2013. They have always been easy to work with and care about the condition of my truck. They are friendly and never push if I say no to their suggestion, and every service that they have done is done perfectly. More
by onthelevelwood
Employees Worked With
Ronald (I think that was his name)
October 31, 2022
Went in not one hundred percent sure what I wanted and worked with Matt. He found me the perfect truck! Low mileage, clean and exactly what I wanted to drive off the lot in! Thank you, Matt, and Mitch t worked with Matt. He found me the perfect truck! Low mileage, clean and exactly what I wanted to drive off the lot in! Thank you, Matt, and Mitch the finace director for all the help! More
by lbtheking
Employees Worked With
Matt, Mitch
