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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

October 21, 2022

Great service. It took a little longer than what I anticipated but they explained to me that they had to order parts More

by MD Ferraro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 21, 2022

What was a frustrating appointment ended up very satisfying due to help from service attendant, Josh. After waiting 5 hours for new tires, at check out he noticed they were the wrong tires. Noticed More

by Patedlund39
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 28, 2022 -

Apple Ford White Bear Lake responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 20, 2022

Auto Nation service appointment on time. Service from start to finish was on time. The service people were very professional and happy to service there costumer and my Ford F150 Truck Thank More

by glenwichelmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 20, 2022

I ordered a Ford Maverick last year from Autonation. Due to parts and chip shortages, the vehicle wasn't built until almost a year later. They gave me whatever information they had about the situation More

by MTC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Zowin
Oct 27, 2022 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 18, 2022

They did a fantastic job replacing my side view mirror on the drivers side. The only complaint I have is it took 2 weeks to get the job finished, and they kept moving up the date when it was going to be fin More

by traces_of_light_9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Oct 24, 2022 -

Apple Ford White Bear Lake responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

October 17, 2022

Was very pleased with my last service. They were short starred a went above and beyond to accommodate me. Mostly b providing a shuttle back and forth so I wouldn't be inconvenienced by hav More

by Jimdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin. Do not recall service reps name.
Oct 21, 2022 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 17, 2022

very good service the tech was so good it hurt autonation ford the only place i go More

by ringb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Ring
Oct 22, 2022 -

Apple Ford White Bear Lake responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2022

The sales man I worked with went above and beyond to help me with everything I needed. More

by Karenstauf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Aboody
Oct 21, 2022 -

Apple Ford White Bear Lake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2022

Pricing was under msrp didn’t try and jack up my price during theses strange times. Salesman was very on top of things thank you. More

by Mistercoffey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete turgeon
Oct 19, 2022 -

Apple Ford White Bear Lake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

Ryan was very helpful in finding us the exact car that we were looking for. The whole team was very friendly and knowledgeable. More

by trishmarie23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan and Tyler
Oct 20, 2022 -

Apple Ford White Bear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

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