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Apple Ford White Bear Lake
White Bear Lake, MN
1,314 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,314 reviews
October 20, 2022
I ordered a Ford Maverick last year from Autonation. Due to parts and chip shortages, the vehicle wasn't built until almost a year later. They gave me whatever information they had about the situation Due to parts and chip shortages, the vehicle wasn't built until almost a year later. They gave me whatever information they had about the situation and when it finally arrived, they honored the original price even though the prices had increased. I have heard of other dealers charging over list price for high demand cars/trucks. This is the 2nd truck I've bought from them in the last 7 years. More
by MTC
Employees Worked With
Jacob Zowin
October 18, 2022
They did a fantastic job replacing my side view mirror on the drivers side. The only complaint I have is it took 2 weeks to get the job finished, and they kept moving up the date when it was going to be fin the drivers side. The only complaint I have is it took 2 weeks to get the job finished, and they kept moving up the date when it was going to be finished. More
by traces_of_light_9
Employees Worked With
Lisa Parasrami
October 17, 2022
Was very pleased with my last service. They were short starred a went above and beyond to accommodate me. Mostly b providing a shuttle back and forth so I wouldn't be inconvenienced by hav They were short starred a went above and beyond to accommodate me. Mostly b providing a shuttle back and forth so I wouldn't be inconvenienced by having to wait instore. Thank you! More
by Jimdog
Employees Worked With
Austin. Do not recall service reps name.
October 14, 2022
Brad was great to work with and answered all my questions and I couldn’t be happier with the service. I highly recommend Autonation Ford in White Bear Lake! and I couldn’t be happier with the service. I highly recommend Autonation Ford in White Bear Lake! More
by Scgllc15
Employees Worked With
Brad & Dave
October 13, 2022
Professional and Competent. Highly recommended. Could not be more satisfied with the service. The service writer was highly knowledgeable. Highly recommended. Could not be more satisfied with the service. The service writer was highly knowledgeable. More
by mccar001
Employees Worked With
Ronald Guidan
