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Apple Ford White Bear Lake
White Bear Lake, MN
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,307 reviews
October 14, 2022
Brad was great to work with and answered all my questions and I couldn’t be happier with the service. I highly recommend Autonation Ford in White Bear Lake! and I couldn’t be happier with the service. I highly recommend Autonation Ford in White Bear Lake! More
by Scgllc15
Employees Worked With
Brad & Dave
October 13, 2022
Professional and Competent. Highly recommended. Could not be more satisfied with the service. The service writer was highly knowledgeable. Highly recommended. Could not be more satisfied with the service. The service writer was highly knowledgeable. More
by mccar001
Employees Worked With
Ronald Guidan
October 13, 2022
Good service - professional. Generally very happy. However, AutoNation called with a littany of "things" that needed fixing that did not. Seemed like a pressure sales tactic Generally very happy. However, AutoNation called with a littany of "things" that needed fixing that did not. Seemed like a pressure sales tactic. More
by charliemock
Employees Worked With
Sean Alderson
October 11, 2022
Came in for a recall on the flex plate. I had heard sounds, but was not sure if that was the flex plate issue or not. The double checked it and it was not, but throughly explained how they I had heard sounds, but was not sure if that was the flex plate issue or not. The double checked it and it was not, but throughly explained how they checked this and what to do if the sound does happen. The service department is very professional. I have used Auto Nation for years and will continue to. More
by mavericksells
Employees Worked With
Service Team Member
October 07, 2022
The staff there is outstanding. From Service,Sales and receptionist. No questions ask they will do whatever is needed. I like to be able to drop my truck off early and get a cal From Service,Sales and receptionist. No questions ask they will do whatever is needed. I like to be able to drop my truck off early and get a call when done. I would have Like to have my truck washed. More
by gadamski
Employees Worked With
Jamie
