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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,314 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,314 reviews

October 13, 2022

you're doing a good job, but I'm sure you already realize that you are desperately short on staffing in the service department More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 18, 2022 -

Apple Ford White Bear Lake responded

Hi Mike, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

October 13, 2022

Good service - professional. Generally very happy. However, AutoNation called with a littany of "things" that needed fixing that did not. Seemed like a pressure sales tactic More

by charliemock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Alderson
Oct 18, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

October 11, 2022

Came in for a recall on the flex plate. I had heard sounds, but was not sure if that was the flex plate issue or not. The double checked it and it was not, but throughly explained how they More

by mavericksells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team Member
Oct 17, 2022 -

Apple Ford White Bear Lake responded

Hi Mavericksells, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 11, 2022

Excellent sales staff; listened to our needs; made a good financial offer for our old vehicle! More

by Cow artist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
Oct 17, 2022 -

Apple Ford White Bear Lake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 09, 2022

Accommodation, courtesy, listened to my concerns, timeliness, and efficiency. Thank you for all of this. More

by burfeindmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie in Quick Trip
Oct 14, 2022 -

Apple Ford White Bear Lake responded

We are pleased to hear you had such a positive experience with us, Burfeindmary! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

The staff there is outstanding. From Service,Sales and receptionist. No questions ask they will do whatever is needed. I like to be able to drop my truck off early and get a cal More

by gadamski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 13, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 07, 2022

Came in for an oil change. Service was friendly and very efficient. Looking forward to next time. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change
Oct 12, 2022 -

Apple Ford White Bear Lake responded

Hi John, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 06, 2022

Came in for my 100k mileage checkup and prepare the car for winter storage. Things have changed at this service center. Communication about what tasks they were performing was very good. The text messages More

by Lisa B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Alderson
Oct 12, 2022 -

Apple Ford White Bear Lake responded

Hello Lisa, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2022

Auto Nation White Bear is my favorite dealer and maintenance place, i have been using them for more than a year now, got a new F150 truck from them, their sales and finance team are great, then the More

by mikozoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Odden, Julie Miller
Oct 11, 2022 -

Apple Ford White Bear Lake responded

Mikozoun, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 03, 2022

Adrian, Colton, and Michael were all amazing! The whole experience in purchasing my 2022 Ford edge could not have gone better! I’m very grateful. More

by shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian, Colton, Michael
Oct 10, 2022 -

Apple Ford White Bear Lake responded

Hi Shannon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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