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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,315 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,315 reviews

October 03, 2022

Adrian, Colton, and Michael were all amazing! The whole experience in purchasing my 2022 Ford edge could not have gone better! I’m very grateful. More

by shannon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian, Colton, Michael
Oct 10, 2022 -

Apple Ford White Bear Lake responded

Hi Shannon, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

They gave me a fair price on my trade in and on my new car purchase. Pete was great to work with. Good communication all the way through. More

by Evanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon
Oct 10, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

Shawn was very knowledgeable and did a good job taking care of me and my truck More

by dpilrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service raider Shan
Oct 10, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

The overall end to end experience was great! The dealership and sales team did a great job and delivered as promised! The service after the sale is also great! More

by bcjacobson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Akinjo
Oct 10, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 02, 2022

Amazing sales and finance department. They went above expectations to help get my new car. More

by Mel22097
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Williams, Garrett Fugina, Christopher Douglas
Oct 08, 2022 -

Apple Ford White Bear Lake responded

Mel22097, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2022

After reaching out to this dealer about a used vehicle inquiry I was paired up with a sales representative that kept me in the loop of how the vehicle I was interested in was being reconditioned up to the More

by aburyphoto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Aune
Oct 07, 2022 -

Apple Ford White Bear Lake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Ron really went above and beyond assuring that the warranty I had would cover my repairs. My concerns were addressed More

by Johngmalchow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Guldan
Oct 05, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. If you ever need help, just give us a call. Happy motoring!

September 30, 2022

9/30/22 We had a couple negative experiences with Auto Nation FORD but this past check-in was great. I cannot say enough about Brennan Smith and his work with us. He got both of our FUSIONS in and out in More

by smalleck63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Smith
Oct 05, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2022

Someone between Brendon and Kayleigh (sp? ) failed to have our appt in the system Friday, Sept 23. The appt for our truck bed and cover was made online in “your” system. Brendon kept telling m More

by carter97feb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendon, Kayleigh
Oct 06, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

September 29, 2022

Getting in touch with someone in service is next to impossible. When I did speak with someone they never followed up or got me to correct person. All I wanted was a status on my vehicle. Took just abou More

by Brandtld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brennan
Oct 06, 2022 -

Apple Ford White Bear Lake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

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