
Apple Ford White Bear Lake
White Bear Lake, MN
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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First of all, the phone system you have is sooo frustrating. I could not get through to your Service Ctr - called x 3 one day, 3 X the next day:Finally got through to your operator. Left message frustrating. I could not get through to your Service Ctr - called x 3 one day, 3 X the next day:Finally got through to your operator. Left message for the employee working on my car. No return call for two days. Plus you kept my car from A Thursday to the following Wednesday which we were told you’d keep it max 2days. I won’t be coming back. More
I brought in my F150 because the front Break Line fluid leakage. They fix\replaced the break line in few hours, however my concern\question is to Ford company and not the dealer. How can a 6 year old truck leakage. They fix\replaced the break line in few hours, however my concern\question is to Ford company and not the dealer. How can a 6 year old truck break line just suddenly break? This is dangerous for the driver and other cars on the road, and I am willing to take Ford Company on this, there should be a recall for all 2016 F150. I will be calling Ford and stress this problem with them. More
Had some issues/delays in the process to start with, also miss communication. But ended up working with 3 great people, the service tech, the mechanic and the lady behind the counter. Solved all the issues w miss communication. But ended up working with 3 great people, the service tech, the mechanic and the lady behind the counter. Solved all the issues with quality work and professionalism. The F-150 runs great now. More
Scheduled an appt at 12pm. At 2:30 I asked how long oil changes take and apparently my work order was not even given to the garage after I checked in. I was at the dealership u At 2:30 I asked how long oil changes take and apparently my work order was not even given to the garage after I checked in. I was at the dealership until 3pm. I would say that is terrible service. More
Came in for oil change, was very specific about checking the fluids!!! I wanted to have them write down what was added!!! Not a thing on my report!! I made it very clear to the 'new' adviser what I wanted.. the fluids!!! I wanted to have them write down what was added!!! Not a thing on my report!! I made it very clear to the 'new' adviser what I wanted..........SO now I dont know if they checked my fluids or not!!!!!!! 82.00 for an oil change???? More