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Apple Ford White Bear Lake
White Bear Lake, MN
1,309 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,309 reviews
February 23, 2024
Pete Turgeon and the rest of the AN team were great to work with. They answered all of our questions, were knowledgeable and super friendly. This was a pain-free car shopping shopping experience. work with. They answered all of our questions, were knowledgeable and super friendly. This was a pain-free car shopping shopping experience. More
by Justin
Employees Worked With
Peter Turgeon
February 09, 2024
Decided to purchase a 2024 Edge to replace my 2019. Even though I was a return customer the service and attention was top notch. They even helped me remove the contents from my 2019 and place it into m Even though I was a return customer the service and attention was top notch. They even helped me remove the contents from my 2019 and place it into my new car. I wanted to keep my state park license plate and the finance officer called the state of MN to figure out how to do that. I really appreciated it. More
by Vicky
Employees Worked With
Richie, Mitch
January 30, 2024
Just purchased my vehicle last week and the service was outstanding and they were knowledgeable and very helpful with my purchase . Would recommend Rich or Peter to help you out ! outstanding and they were knowledgeable and very helpful with my purchase . Would recommend Rich or Peter to help you out ! More
by Leanne D
Employees Worked With
Peter and Rich
January 30, 2024
Purchasing a used vehicle, it has some issues that were not taken care of prior to being listed and sold (bad battery, low fluids etc.). After bringing it to there attention and talking with them, they ha not taken care of prior to being listed and sold (bad battery, low fluids etc.). After bringing it to there attention and talking with them, they had it fixed the next day in a very reasonable time frame. More
by ajmcdonald11
Employees Worked With
Jordan, Colton
January 24, 2024
Absolutely no help whatsoever. I can’t even get the finance manager Micheal Wicker to return my calls or email. We bought the car from your location OVER 6 MONTHS AGO and just simp I can’t even get the finance manager Micheal Wicker to return my calls or email. We bought the car from your location OVER 6 MONTHS AGO and just simply want to get our Jeep registered in our state. We can’t do that without the appropriate paperwork. We can not drive to the AutoNation to get this issue resolved, as we live in a completely different state. If anyone at AutoNation reads this PLEASE HELP!! More
by steffygunter
Employees Worked With
Tylor and Michael Wicker
January 13, 2024
Honestly, it’s great. Love the building, gonna be a shame when they destroy it. Rich is a great sales person Only complaint! GET FASTER COMPUTERS 😂 Waited like 2 hour Love the building, gonna be a shame when they destroy it. Rich is a great sales person Only complaint! GET FASTER COMPUTERS 😂 Waited like 2 hours cause computers were so dang slow More
by Sb685298
Employees Worked With
Rich
January 08, 2024
Our sales person, Phil, and finance manager Joe were awesome to work with! Finance really worked with us to get a great deal for our trade and new vehicle! I definitely recommend AutoNation Ford in Vadn awesome to work with! Finance really worked with us to get a great deal for our trade and new vehicle! I definitely recommend AutoNation Ford in Vadnais Heights and look forward to working with them in the future! Thank you! More
by Xyoojki
Employees Worked With
Phil and Joe
January 06, 2024
Demetrius was very patient with me as I purchased my new truck. Buying a new car is an extremely stressful process and he made it easy. My finance guy was easy and fun to go through this process with. This truck. Buying a new car is an extremely stressful process and he made it easy. My finance guy was easy and fun to go through this process with. This is my second vehicle from this dealership More
by GMJ
Employees Worked With
Demetrius and Chris I think
December 19, 2023
The service drive is an absolute joke. I really like how my advisor, Louie, had time to decorate his beard with Christmas ornaments and then proceeded to tell me he doesn't have time to ca I really like how my advisor, Louie, had time to decorate his beard with Christmas ornaments and then proceeded to tell me he doesn't have time to call MyLeasePlan for my oil change payment because it takes too long. I'm still waiting for a phone call back for an approval on my door lock which was never looked at and that's the main reason I brought it in. It's been two weeks Never again. More
by Reed.d
Employees Worked With
Louie Dickey
