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Apple Ford White Bear Lake
White Bear Lake, MN
1,309 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,309 reviews
December 17, 2023
I utilized the remote service offering for a recall. The tech was on time and professional. This saved me tons of time. I would use this offering again. The tech was on time and professional. This saved me tons of time. I would use this offering again. More
by lhenstein
Employees Worked With
Don’t recall
December 16, 2023
Bought my truck here and had to bring it back for a repair that wasn’t covered under warranty unfortunately. They sent a video of the parts/damage which was helpful. They also delivered my vehicle to m repair that wasn’t covered under warranty unfortunately. They sent a video of the parts/damage which was helpful. They also delivered my vehicle to me when I wasn’t able to find time to pick it up before they closed. More
by Lyledandridge
Employees Worked With
Bradley
December 14, 2023
Tech didn’t do their job with checking my tires. The runner drove my car on the rim and told me my tire was flat! Wanted me to leave with my car on the rim! I showed up and told them to show me and The runner drove my car on the rim and told me my tire was flat! Wanted me to leave with my car on the rim! I showed up and told them to show me and they found a nail! Told me my car was done but I couldn’t pick it up due to ford not paying them yet. Couldn’t communicate unless I bugged them for answers.. they told me they would call me by end of day and it was 1-2 weeks before I heard anything. More
by Alicia
Employees Worked With
Ron and Pat
December 13, 2023
Great experience every one was very professional Ife been coming here for 11 years never a bad experience Auto Nation Ford of White Bear lake MN nock's it out of the park great service thank you I will be ba coming here for 11 years never a bad experience Auto Nation Ford of White Bear lake MN nock's it out of the park great service thank you I will be back! More
by kchalkline
Employees Worked With
Kevin seebeck
December 12, 2023
My change oil sign came on so I made an appointment, but on Monday am it said “required” so I went to Autonation. Troy said he could help me & he did. Out in less than 2 hours. So pleasant to a senior citiz on Monday am it said “required” so I went to Autonation. Troy said he could help me & he did. Out in less than 2 hours. So pleasant to a senior citizen. I told Troy that his Grandma would be very proud of him. Ford should be too. More
by jmm3663
Employees Worked With
Troy
December 10, 2023
I’ve never bought a Ford in my life and I drove three hours to purchase one from this dealership. Would’ve driven three days considering the service, kindness and hospitality of AutoNation Ford White Bea hours to purchase one from this dealership. Would’ve driven three days considering the service, kindness and hospitality of AutoNation Ford White Bear Lake. More
by ConvertDebi
Employees Worked With
Matt Clipper, Mike Gorman
