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Apple Ford White Bear Lake
White Bear Lake, MN
1,358 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,358 reviews
August 01, 2022
We Had unexpected engine trouble . Got Great service !work was done quickly and they even accommodated us with a loaner for a trip we had planned !Also fixed an upcoming recall .Our car Got Great service !work was done quickly and they even accommodated us with a loaner for a trip we had planned !Also fixed an upcoming recall .Our car was clean and repaired in no time,ready before our trip was over! More
by kathyrennaker@gmail.com
Employees Worked With
Billie ,the receptionist,the mechanic
July 29, 2022
At my arrival for my radiator flush appointment, Sean (Autonation service rep.) informed me the cost would be $62. Once the work was done the total came to $211. He informed me the difference was due to (Autonation service rep.) informed me the cost would be $62. Once the work was done the total came to $211. He informed me the difference was due to parts and his quote only included labor. This was extremely poor and incomplete communication. When I asked for a quote, I should have been given the total cost not just labor. More
by tom51015
Employees Worked With
Sean
July 29, 2022
My service advisor Ron did a great job. Only did what was necessary and called me before doing anything to make sure I approved. The service on my fusion and escape was done extremely well Only did what was necessary and called me before doing anything to make sure I approved. The service on my fusion and escape was done extremely well. These are the reasons I use Auto Nation exclusively for my cars. More
by mccar001
Employees Worked With
6133 Ronald Guldan
July 28, 2022
The place was clean and nead. All the employees were kind and will to get anything we needed. Salesman was very knowagable on all the vehicles we asked about. All the employees were kind and will to get anything we needed. Salesman was very knowagable on all the vehicles we asked about. More
by davidlpsd
Employees Worked With
Benjamin Williams
July 28, 2022
It took 8 months to receive the F350 that I ordered, not the dealerships fault, that's on Ford. During that time the salesman that I had been working with had moved on to another job and Russell picked up m the dealerships fault, that's on Ford. During that time the salesman that I had been working with had moved on to another job and Russell picked up my account until delivery. He was a true professional to work with and I would recommend him to anyone who is looking to purchase a vehicle at AutoNation WBL More
by tci.construction
Employees Worked With
Russell Niedermeyer
