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Apple Ford White Bear Lake
White Bear Lake, MN
1,309 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,309 reviews
May 31, 2022
It was so nice to see a place that serviced the customer regardless of the conditions. everyone in this day and age is short staffed, but you couldn't notice from the timely service to the friendly staff. i regardless of the conditions. everyone in this day and age is short staffed, but you couldn't notice from the timely service to the friendly staff. in and out in a heartbeat with reasonable pricing. More
by Mike
Employees Worked With
Steve
May 28, 2022
The dealership is truly a team of ppl who work together like a well oiled machine to get you something that works for what you are looking for... especially right now with how the world is they are very ho like a well oiled machine to get you something that works for what you are looking for... especially right now with how the world is they are very honest and upfront...they do very good customer service follow up...all around a good atmosphere More
by mnmaple94
Employees Worked With
Dave aune, Nehemiah olson
May 27, 2022
The service was great. My service person did everything I requested beyond what my appointment was scheduled for (oil change). When I asked what things might need to be at My service person did everything I requested beyond what my appointment was scheduled for (oil change). When I asked what things might need to be attended to before a road trip I was going to take the inspection/results seemed fair and honest. More
by Cynthia
Employees Worked With
I believe, Shawn
May 27, 2022
I am always impressed with the efficiency and friendliness of the people who work there and their willingness to help you. This visit was no different. I expected to leave my truck to have two re friendliness of the people who work there and their willingness to help you. This visit was no different. I expected to leave my truck to have two recalls taken cate of.. they were both programming fixes, but I was out in an hour! More
by KW
Employees Worked With
Shawn Vang
May 26, 2022
I can’t believe you make appointment for oil change and still wait 2 hours. And it took 10 minutes for a service writer to even ecknowlede I was even there. I don’t know why you got rid of quick lane. In a still wait 2 hours. And it took 10 minutes for a service writer to even ecknowlede I was even there. I don’t know why you got rid of quick lane. In and out in 40 minutes. Might have to start going to valvoline. More
by rmdrews
Employees Worked With
Don’t remember
