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Apple Ford White Bear Lake

White Bear Lake, MN

4.6
1,320 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,320 reviews

May 09, 2022

Great customer service, professional sales team approach, and their pricing is competitive in the market. More

by mnwild27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Jelenik
May 11, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2022

Wonderful, great service by Anna Hawkins, would go back. Was very informed on everything that was done More

by Mazdagurl84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins
May 11, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2022

Great place to get a Truck or car. But when it comes to service waiting for 2and a half-hour for an oil change come on man. More

by maddenalvin88
Recommend Dealer
Yes
Employees Worked With
service
May 10, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (651) 301-8386 for further assistance with moving forward. We hope to hear from you in the future.

May 07, 2022

Great service team always looking into keeping my truck in perfect condition and keeping me informed on recalls and service necessary More

by pjpeick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna
May 10, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 06, 2022

I’ve had three recall and a battery draining problems in the last year, wasting 3 days time on my side and autonation didn’t take the time to wash and clean the car. These recalls are an inconvenient and a More

by James Martius
Recommend Dealer
No
Employees Worked With
Steven Furst
May 09, 2022 -

Apple Ford White Bear Lake responded

Hi James, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help.

May 06, 2022

If this was the last auto dealership on earth, I would buy a bicycle. Do I still get entered for the gas card? or will I be ghosted again? Completely unsatisfied sales customer who purchased the 2nd mo More

by glars89
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kylie Criego, Shamus, Kristina Barbour
May 03, 2022

Performed requited maintenance as scheduled. Did not receive phone text when car was finished. Told initially service would take 2 hours. Checked back at two and a half hours to see if the servi More

by lawrence_pepin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
May 06, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

May 02, 2022

Russel N. Salesman was over the top on car function knowledge . Salesman made time for me even when they were overwhelmed busy. More

by steveeischen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russel Neidermeyer
May 06, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 02, 2022

My girlfriend bought a used car from here and a week later I bought myself one. From our experience I will never bring my business here again. Her car has major electrical issues that had obviously been More

by Jacob45754
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch V salesman , Michael with finance
May 04, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 02, 2022

This dealership is awesome. Sales, Service, and support are fantastic! I have now bought (2) vehicles from here and both times were AWESOME! More

by vberger3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos and Geoff!
May 04, 2022 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

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