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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,307 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,307 reviews

April 01, 2022

Friendly and helpful people to work with Anxious to serve and do it quickly and well More

by Chashumphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven furst
Apr 05, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 31, 2022

Super pleased with Rich and Russell. They helped me with a bunch of questions I had and if they didn’t know the answer, they would find it. I also feel like they are genuinely good peopl More

by wkbluhm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Russell, and Joseph
Apr 05, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for your feedback! We hope you have a great day!

March 31, 2022

The service was very courteous and they took care of us fast. They also washed the car. More

by mprender
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 05, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 31, 2022

Sean was Extremely professional, and seem to know exactly what I needed. He got back to me in the timeframe that we spoke about, and was able to get my part in a very timely manner. More

by brianlowe21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 05, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Thank you, and have a fantastic day!

March 31, 2022

Good service. Caring people who know how to treat costumers and deliver timely work. Great shuttle service also. More

by jaremo69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Mar 31, 2022 -

jaremo69 responded

Steve, the Service Manager was very helpful and friendly.

March 30, 2022

I have been dealing with this dealership since 2012 and always have and still have great customer service and friendliness. More

by eveningfrost37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Gavin, Jacob Warner
Apr 02, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 30, 2022

All about the money and not taking accountability for their wrong doings. I wouldn’t buy a brand new car from these guys. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix
Apr 04, 2022 -

Apple Ford White Bear Lake responded

Hello John, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (651) 301-8386 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 30, 2022

We highly recommend this dealership. From the very first contact I made the service and care was outstanding. Avel Obada was quick to respond and answered all our questions and helped us More

by LinRaLar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avel Obada, Michael Wicker
Apr 04, 2022 -

Apple Ford White Bear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2022

Sorry - I took my 2021 F-150 in for its 20000 mile check up and asked them, Travis, to check out a rubbing noise I was hearing when turning hard in either direction. That was on Monday afternoon. I had to More

by drsetley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Travis and Sean
Apr 01, 2022 -

Apple Ford White Bear Lake responded

Hello, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. If you would be willing to give us another chance in the future, please reach out to our General Manager at (651) 301-8386. We would appreciate the chance to turn your experience around.

March 29, 2022

I have used AutoNation for many years and have leased/purchased 5+ trucks in the past and now purchased a new F-150 More

by ricopasq2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Abooty
Apr 01, 2022 -

Apple Ford White Bear Lake responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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