Back

Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,315 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
Contact Dealership

1493 Co Rd E East

White Bear Lake, MN

55110

Directions

By Type

Showing 1,315 reviews

April 06, 2022

Pete kept me up to date through the entire process. Great service all the way through delivery More

by dchristensen6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon
Apr 10, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

April 04, 2022

the service department did a very professional job. They kept me informed during every step of the repair. More

by aestvold51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furst
Apr 06, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

April 04, 2022

My review would be higher but the dealership is dealing with a shortage of staff (technicians) thereby creating a longer wait time. Hopefully, this will be remedied in the near future. More

by ronlansverk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 06, 2022 -

Apple Ford White Bear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2022

Brought my vehicle in for an oil change. .. very friendly, professional, and prompt service. Browsed their new vehicles while I was there, and the salesman was also great... very knowledgeab More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, Rich
Apr 05, 2022 -

Apple Ford White Bear Lake responded

Hi Scott, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 02, 2022

I had the near-perfect new car experience recently. Sales, preparation, test drive and even finance were far above expectations. My salesman even sent out for a lunch! Since then the salesman has in More

by RMSCHUMACHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff J.
Apr 06, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 02, 2022

Terrible customer service, terrible workmanship. I would give them a zero if possible. They have caused me nothing but anger over the past 3 years. More

by darin1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
Apr 06, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford White Bear Lake take our reviews very seriously. If you'd like, please contact our General Manager at (651) 301-8386. We'd appreciate the chance to make your experience a positive one.

Apr 06, 2022 -

darin1013 responded

Why don't you call me if you actually want to fix the problem!

April 02, 2022

Very friendly and great service. The prices weren’t bad either. I expected my bill to be higher than it was. More

by christinevalley3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 06, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 01, 2022

Great team to work with. Told them the issues and they resolved them all.Thanjs! More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Rich Aboody
Apr 05, 2022 -

Apple Ford White Bear Lake responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 01, 2022

Friendly and helpful people to work with Anxious to serve and do it quickly and well More

by Chashumphrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven furst
Apr 05, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 31, 2022

Super pleased with Rich and Russell. They helped me with a bunch of questions I had and if they didn’t know the answer, they would find it. I also feel like they are genuinely good peopl More

by wkbluhm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Russell, and Joseph
Apr 05, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for your feedback! We hope you have a great day!

...
83
...