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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,309 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,309 reviews

January 29, 2022

Worked with Richie Aboody on my trade in & purchase, they gave me more then any other dealership was offering me.Richie had it cleaned before my test drive & again before I left with the car, also filled the More

by Chapmaster69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie, Samantha
Feb 01, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 28, 2022

Avel at AutoNation was great. He really stayed with it and when the Bronco arrived he called immediately. I purchased the car and worked with Shannon in the finance department who was of great help. I wou More

by ksharpfence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avel
Feb 01, 2022 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 27, 2022

Fantastic staff fantastic amenities I could not buy another vehicle anywhere else in Minnesota. They have the best follow through! More

by ali_kramm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service crew
January 27, 2022

Tousley(AutoNation) Ford has been my car dealer/service provider for more than thirty years. Great service and vehicle purchasing support. High quality, helpful people throughout the organization. More

by degahlon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy, Jason, Shawn, Bob S.
Jan 31, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2022

I appreciate having my airbags replaced at Autonation and the ability to have the 12 point inspection, oil change, and tires rotated at the same time. And, it was great to get a ride home while this was bein More

by dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha S., Joe B.
Jan 31, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 25, 2022

I’ve leased 4 vehicles from this dealership. Was happy I could keep my appointment even though they were short staffed More

by Susie.diaz13
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
Jan 28, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 25, 2022

Es un logar donde puedes encontrar de today clase de autos a muy buen precio. More

by Elenacalzada59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Obinnah,Chibulk
Jan 28, 2022 -

Apple Ford White Bear Lake responded

Elena, ¡gracias por tus amables palabras y esta maravillosa reseña! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

January 24, 2022

Professional and friendly staff. They squeezed me in on a busy Saturday to install a new battery. I really appreciated it. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha, Billie
Jan 26, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2022

This is the first time working with Carlos O. (Quick Lane)I came in for Oil Change and a problem with the right windshield wiper. Carlos was personable, kept me informed of the progress. I forgot to men More

by mcbrds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos O., Shawn Vang, Rich Aboody, Check Out counter staff.
Jan 28, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 23, 2022

This is the third new vehicle we've purchased from AutoNation Ford White Bear Lake in the past 10 years and two from the same Sales Rep! The reason we keep going back is the consistent great customer More

by Connie Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Turgeon, Sales Rep and Joey Cain, Financial Rep
Jan 28, 2022 -

Apple Ford White Bear Lake responded

Hello Connie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford White Bear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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