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Apple Ford White Bear Lake

White Bear Lake, MN

4.5
1,309 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime. Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success: Customer Enthusiasm Employee Satisfaction Financial Performance Market Effectiveness Ongoing Improvement Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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1493 Co Rd E East

White Bear Lake, MN

55110

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Showing 1,309 reviews

January 21, 2022

Excellent Service! Our Service Advisor Shawn Vang is simply the BEST! Always going that extra mile to make sure everything is just right! More

by Mark B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vang
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi Mark, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford White Bear Lake. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2022

AutoNation exceeded my expectations with their dedicated sales team that meet almost all my requirements and handed me to their finance team (which are usually the tough part) but they also surprised me by More

by mikozoun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Williams, Joseph (finance)
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2022

I made a 6:30am appt. for Monday Jan. 17 and the truck did not get looked at until Wednesday Jan. 19th. This is a very bad business approach in my humble opinion. They said they had other work in front More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi Tim, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (651) 301-8386 to discuss what we can do to help. Take care!

January 21, 2022

Bought my F150 after a bunch of negotiating they were the top offer. Dealership was clean and comfortable. They drove the vehicle into a warm bay so I could look at it more closely. My Salesman was very k More

by User-548dbe491c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reid
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 21, 2022

I HAD A VERY GOOD EXPERIANCE WITH AUTO NATION. THEY DID WHAT THEY SAID THEY WOULD. AND WAS FINISHED WHEN THEY SAID. VERY HAPPY More

by reynoldsk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATOSHA
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2022

Had a very good experience working with James Reid and Mitch when I purchased a used Mazda CX-9. More

by Saravanan Kumar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Reid, Mitch
Jan 22, 2022 -

Apple Ford White Bear Lake responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

January 20, 2022

I had been looking for a new vehicle for a while and when I found it, Dave went above and beyond to take care of my needs and questions. More

by rob_hanft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Aune
Jan 25, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2022

Best service by a dealership that I've had. I purchased a 2014 Mustang GT. This is my second Mustang purchased from Autonation. They took care of me when I bought the first one back in 2017. I traded it in a More

by mnswngkd80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Verhoef, Linda Forseth, Michael Wicker, Matthew Muyres
Jan 21, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2022

The customer service rep was knowledgeable and kept me informed. Estimated wait time was exactly as stated. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billie Nutson
Jan 22, 2022 -

Apple Ford White Bear Lake responded

Hello Angela, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 18, 2022

Great experience with my custom truck that I ordered. Thanks Geoff for helping me through everything. More

by Leepaopha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff
Jan 21, 2022 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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