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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.5
773 Reviews

773 Reviews of AutoNation Ford White Bear Lake - Service Center

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July 28, 2023

they did a very nice job and very timely. And kept me up to date on work done and when the car would be delivered back home. More

by ttaz48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kaley anderson
Jul 31, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

Jul 31, 2023 -

ttaz48 responded

very well taken care off and informative

July 27, 2023

My vehicle was in for a couple recalls, staff were courteous and professional. Work was completed the same day. It was a positive customer experience. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat - Parts Manager
Jul 31, 2023 -

Apple Ford White Bear Lake responded

Hi Tammy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Much improved since the COVID days, and early post-COVID days. Making appointment online was easy. Check-in was easy. Maintenance service was quick. More

by dl5512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 27, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

July 26, 2023

Great service easy to schedule service advisor kept us informed. Patient advisor listened to issues and resolved everything to our satisfaction. Storm shut down power for several hours and no work could More

by rpdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 30, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 25, 2023

Very poor customer service! No updates on my car for days, I even left voice message for the update on my car… and there was nothing! I had to demand and become more aggressive More

by lees87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron
Jul 28, 2023 -

Apple Ford White Bear Lake responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 22, 2023

Hands down the friendliest Quick Lane staff around. Normally an oil change takes an hour or more. They had me in and out in 45 mins. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 25, 2023 -

Apple Ford White Bear Lake responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

Good service. Got appointment for the next day which was great. Very helpful. Thank you. More

by gtpaddock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Golden
Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Bradley was wonderful to work with! !!! He has timely, honest communication and feedback. I was glad to be able to thank him in person when I picked up the car. More

by ksperszyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

It is a great comfort to know that I have quality care to help me take care of my vehicle. It is the trust and dependability that I count on whenever needed. Great Customer Service! More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were a Few!
Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi Pam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Had my f150 serviced and Cathy at fleet was great! Communicated at every step of the way was even able to replace a leaky seal in front in the same day. Thank you for excellent customer service. More

by michaelmann06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CATHY
Jul 26, 2023 -

Apple Ford White Bear Lake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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