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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.5
773 Reviews

773 Reviews of AutoNation Ford White Bear Lake - Service Center

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June 23, 2023

Great service and quality work. Helped resolve a mechanical issue quickly! Thanks Pat and team. More

by DCBS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pat
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

AutoNation has always been helpful, courteous and friendly without being overbearing in both their service and sales departments. More

by loriWBL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 23, 2023

Poor paperwork. 30K checkup, no feedback other than everything’s good. Used to more detail from dealership. When I pointed this out to service writer, he said he’d c More

by 4drs4ever
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Troy
Jun 27, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 22, 2023

They really seem to make getting service done a complicated and slow process. Made an appointment, but then had to wait for check in. Was told repair would be less than an hour, Three hours was mor More

by dave
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Bubba
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hello Dave, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (651) 301-8386 when you have a chance. Thank you, and we look forward to hearing from you.

June 22, 2023

Very gently and funny crew, they do what I need for my car of course fast! More

by Juanm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dane desk Guy
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hello Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 22, 2023

I had a great experience! I brought in my 2013 Ford Escape for Recall work. They were on time and completed the work in less than 2 hours. They did not try to sell me any a More

by jdavy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford White Bear Lake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 21, 2023

It was a great experience! ! I was treated and helped within 5 minutes of arrival, which was a HUGE improver my last two visits, all work was completed, which also was a HUGE i More

by nurselorijo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kayle
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (651) 301-8386. We hope to hear from you.

June 21, 2023

Brought my Mach E in because the key pad would not display so that I could'nt enter my backup pass code or a phone number. They couldn't replicate the error but I appreciate there efforts. New techn More

by jimricketts325
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 26, 2023 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 19, 2023

Went in for ford recall expecting a big hassle and losing use of my car for a day they were very accommodating with my schedule and had my car in and out in less than two hours I was very pleased with the se More

by J.s.burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 22, 2023 -

Apple Ford White Bear Lake responded

We are pleased to hear you had such a positive experience with us, if you need more help, our team is available to talk -- safe travels!

June 15, 2023

I had a very pleasant experience when I dropped my vehicle off for service. Brad was really helpful and honest about what I was having done to my vehicle. I will be coming back to AutoNation in the More

by michael.maxfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jun 19, 2023 -

Apple Ford White Bear Lake responded

Hello Michael, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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