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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.5
773 Reviews

773 Reviews of AutoNation Ford White Bear Lake - Service Center

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June 05, 2023

you pay for work that doesnt get done and when done its incorrect I would avoid their service center at all costs, when bring to their attention they make stupid excuses More

by REGGIERAUSCHNOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i dont know
Jun 08, 2023 -

Apple Ford White Bear Lake responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford White Bear Lake take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

June 02, 2023

Great service. Brad was easy to work with and provided great communication. In addition, when the repairs took longer than expected, Brad provided a complimentary l More

by erikpbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ring
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 01, 2023

Oil change for Bronco Sport. Friendly enough and quick, but the up sell attempts were off the charts, which hadn't happened in the past. They also left a mess in my car after r More

by hstanton
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
N/A
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi Hstanton, we are deeply disappointed by your experience at AutoNation Ford White Bear Lake. Please call our General Manager at (651) 301-8386 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 01, 2023

Very fast service today In and out in under 15 minutes. Always a Great service provider More

by dawsonfrmgrl64@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 31, 2023

Friendly service team, easy to make appointment online, quick service, explained Ford Pass, answered all questions More

by HW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

They did a wonderful job of diagnosing the issue of my 2006 Ranger. I had it serviced at a different place, and needed to bring it back at least 3 times. They could not find the issue. Auto Nation nai More

by muskiefishmarkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

They got my new keys programed in an hour. Brad was great and they gave the car a car wash. It was easy getting in and out of there. Great service. More

by curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Ring
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2023

I made an apt. for by 2012 Ford F150 for it's 225,000 service. My Service Advisor listened to what I asked for, gave me an approx. time to do the work and came and More

by drrodquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Seebeck
Jun 05, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 30, 2023

Great service, they answered all of my questions and went over everything that was done. More

by Jducharme5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee
Jun 01, 2023 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2023

The experience was good, but what I learned from the past experience, call the service line to make an appointment, rather than schedule it on-line. I've found that I get a better service time and date if I More

by richard.wynveen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 01, 2023 -

Apple Ford White Bear Lake responded

Hi Richard, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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