AutoNation Ford White Bear Lake - Service Center

The experience was good, but what I learned from the past experience, call the service line to make an appointment, rather than schedule it on-line. I've found that I get a better service time and date if I experience, call the service line to make an appointment, rather than schedule it on-line. I've found that I get a better service time and date if I make the call. More

Great customer service and superbly professional. The job that was done on my care exceeded my expectations. The job that was done on my care exceeded my expectations. More

Pat at wbl was great! !! Extremely sincere, kind, and helpful. Tech kaley, was just as great. Had my car back and in tip top shape faster than expected!!! Awesome job all a !! Extremely sincere, kind, and helpful. Tech kaley, was just as great. Had my car back and in tip top shape faster than expected!!! Awesome job all around!!! More

My first 2022 Ford Edge service was taken care of yesterday. Got right in with an appointment to have the oil changed, tires rotated and all points checked before I drive to Alaska. Dean Jacobsen was yesterday. Got right in with an appointment to have the oil changed, tires rotated and all points checked before I drive to Alaska. Dean Jacobsen was my rep and I couldn't have asked for anyone better to help me More

Friendly People slow service Long wait for completion of service. 90 minutes for a simple oil change service. 90 minutes for a simple oil change More

Always prompt service and clear feedback on potential issues for one's vehicle. Good choice. issues for one's vehicle. Good choice. More

I had no problem making an appointment and my oil/filter change plus tire rotation went well. AutoNation also noticed my back brakes needed to be replaced so they did those at the same time. change plus tire rotation went well. AutoNation also noticed my back brakes needed to be replaced so they did those at the same time. More

Great communication during the process when it wasn't clear what the problem was with my tire. Very quick turnaround and helped make sure we could pick up the car when traffic was too bad for us to get clear what the problem was with my tire. Very quick turnaround and helped make sure we could pick up the car when traffic was too bad for us to get to the dealer before it closed. More

Everything went great. Was fast and I was happy I was able to get the service done on a Saturday. Less waiting compared to during the week. Was fast and I was happy I was able to get the service done on a Saturday. Less waiting compared to during the week. More

Horrible service. They have no one to answer phones, no one follows up when your vehicle is with them and no one to work on your vehicle. Looking for a dealership to s They have no one to answer phones, no one follows up when your vehicle is with them and no one to work on your vehicle. Looking for a dealership to service your ford don’t bother with this place. More