AutoNation Ford White Bear Lake - Service Center
White Bear Lake, MN
774 Reviews of AutoNation Ford White Bear Lake - Service Center
AutoNation scheduled me in a timely manner and completed my service on time. They washed my car. So nice to have such good service. my service on time. They washed my car. So nice to have such good service. More
The people that I worked with very professional and took care of my needs I would definitely go back if I had any other issues with my vehicle care of my needs I would definitely go back if I had any other issues with my vehicle More
After service for a recall I was told paperwork would be emailed to me. 4 days later I have not as yet received anything. I have no idea what, if anything, was done. emailed to me. 4 days later I have not as yet received anything. I have no idea what, if anything, was done. More
Lack of communication is evident at the dealership. Communication between staff members and the customer is poor. Waited over 4 hours for a diagnostic test after I verbally confirmed that my car would Communication between staff members and the customer is poor. Waited over 4 hours for a diagnostic test after I verbally confirmed that my car would be in at the appointment time I scheduled. That was not the case. The appointment time doesn't matter and still had to wait for several cars ahead of me. They told me the issue, brought the car back in only to be told it was actually something different. Then received another phone call saying that all the parts are in and they can fix it now...again. Seems like nobody actually knows what it wrong with the car. Recently purchased the car from the same dealership a week ago. They don't care about the customers time at all, seem to have the attitude that sense it's here we will get it fixed. Overall a very frustrating experience with the dealership. More