AutoNation Ford White Bear Lake - Service Center

We took our F350 in for the 40k scheduled maintenance. I had an appointment for a day, they called late in the day saying they hadn’t got to it yet and should get it done the next day. The service includ I had an appointment for a day, they called late in the day saying they hadn’t got to it yet and should get it done the next day. The service included a tire rotation. When driving home I got a low tire pressure warning in the rear tires. They hadn’t adjusted the tire pressures as the rear tires run 20 lbs more than the front. They also had topped off the DEF, and in the process they spilled some so I had dried DEF running down the side of my truck. I’m disappointed in their attention to detail on those two items and am concerned on how well the rest of the work was done. More

The Service Center was helpful and quick, finishing the job in about half the time I had expected. job in about half the time I had expected. More

Luis the mechanic was extremely knowledgeable about my repairs. Showed me the worn parts and assured me of the safety of putting new parts in. Jackie, the cashier went through each part of my bill so I un repairs. Showed me the worn parts and assured me of the safety of putting new parts in. Jackie, the cashier went through each part of my bill so I understood what I was paying for. I would highly recommend the service Department at Autonation Ford to anyone. More

Always helpful and with lots of knowledge. Extremely great customer service.our safety recall was done so quickly that I waited and took my Ford Escape home the same day. Extremely great customer service.our safety recall was done so quickly that I waited and took my Ford Escape home the same day. More

Everyone did a good job. I do have one complaint. 3 times in one day I heard from different people,”We are short handed.” That annoyed me so much. It’s not my fault your shor I do have one complaint. 3 times in one day I heard from different people,”We are short handed.” That annoyed me so much. It’s not my fault your shorted handed. If you can’t fulfill the car appointment don’t make the appointment. Only work on cars that you have staff to work on. If you think saying your short handed is getting sympathy from the public, you are wrong. I discussed this with a group of friends and they agree it is so irritating when businesses use this as an excuse. More

The representative was awesome, got my car in and repairs completed, couldn’t ask for a better experience, thanks repairs completed, couldn’t ask for a better experience, thanks More

The service wrighter was on top of his game. Keep up the good work. Ron was the best. Keep up the good work. Ron was the best. More

I was Happy , I had major transmission work done in one week, all part were in stock, Technician left my truck as clean as i brought in, Verry happy with there service. Service advisor was very friendly, week, all part were in stock, Technician left my truck as clean as i brought in, Verry happy with there service. Service advisor was very friendly, More

Safety recall was done much faster than I expected. I was prepared to leave the vehicle overnight but it was done in about 3 hours. I was prepared to leave the vehicle overnight but it was done in about 3 hours. More

My technician DJ and the service writer Brad were excellent. Very knowledgeable and friendly. 10/10. Would recommend excellent. Very knowledgeable and friendly. 10/10. Would recommend More