AutoNation Ford White Bear Lake - Service Center

Need to be more responsive on vehicle repairs, customers shouldn't have to call to find out status. Communication is vital, if you want return business. shouldn't have to call to find out status. Communication is vital, if you want return business. More

Top notch service! Very happy with my experience with AutoNation Ford in White Bear Lake, MN. Professional attitudes. Amy was friendly, eager to take and answer all qu Very happy with my experience with AutoNation Ford in White Bear Lake, MN. Professional attitudes. Amy was friendly, eager to take and answer all questions, polite, and great to communicate through the whole process. I was updated frequently, and explained thoroughly how things were proceeding. The mechanic did a great job! My vehicle was fixed properly and quickly! 5+ stars More

Very pleased with the service provided by Fleet center. Mark is always very helpful in getting the vehicles in and out quickly. Mark is always very helpful in getting the vehicles in and out quickly. More

Great service and kept me updated and provided good experience after the first day. The issue I had on first day was that I was not informed that my car would have not been worked on the day I dropped experience after the first day. The issue I had on first day was that I was not informed that my car would have not been worked on the day I dropped it and I had to demand a loner because I didn’t have a car. Having known that I would have planned accordingly or taken it to another Ford dealership More

I have worked with this dealership since 2016 on a service package. No matter who I have worked with, they have all strived to be communicative and transparent. Even when things go awry, they own it a service package. No matter who I have worked with, they have all strived to be communicative and transparent. Even when things go awry, they own it and make it right. More

I went in for an oil change. Quick and great service, they even washed the car. Quick and great service, they even washed the car. More

The service person was extremely helpful and very knowledgeable I certainly will bring my Ford fusión back to your agency. knowledgeable I certainly will bring my Ford fusión back to your agency. More

Swung into Autonation to get the Works oil change on my F150. Part of the package is a tire rotation, and a checkup. I was not happy to discover that the lug nut laying in the parking lot at work belong to F150. Part of the package is a tire rotation, and a checkup. I was not happy to discover that the lug nut laying in the parking lot at work belong to my truck a few days and +/-100 miles later! So I torqued all my lug nuts to find at least one on every tire extremely loose! Seems to me that they must have run the lug nuts on with the gun and never torqued them down with a tire iron. I've never had a lug nut loosen up to the point of falling off, let alone having at least one lug nut on every tire being extremely loose that were properly installed! The more I think about it I don't think I received anything on how things looked on the checkup. Terrible experience, go somewhere else! More

I have regularly brought my 2019 Edge to Autonation in White Bear for the regular service that it needs. The service has been prompt and contact with the service personnel has been very courteous and info White Bear for the regular service that it needs. The service has been prompt and contact with the service personnel has been very courteous and informative. More

I’ve had great service so far here. I’ve had to bring my car in a couple times for issues and they’ve fixed it as quick as possible. I’ve had to bring my car in a couple times for issues and they’ve fixed it as quick as possible. More