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AutoNation Ford White Bear Lake - Service Center

White Bear Lake, MN

4.5
770 Reviews

770 Reviews of AutoNation Ford White Bear Lake - Service Center

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November 10, 2022

It was completely very quickly and there were no problems. Called service person back to verify what the service paper said but that wasn’t an issue. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 17, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2022

Even in a difficult environment of not enough technicians, hard to get parts and inflation - the staff and employees of this place go out of their way to deliver service. I trust the people and t More

by Ford Truck Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Techs
Nov 16, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Ford White Bear Lake! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2022

Sales people nice make sale there gone. service took months to get in but very well taken care of. I would never buy a car from there again, as I just bought a new truck from a dealership i More

by juggiepoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guy,
Nov 15, 2022 -

Apple Ford White Bear Lake responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 07, 2022

I am currently in the process of buying my third new truck from AutoNation (the first two were when it was Tousley Ford) Had a great experience the first two times and working with Ben on my new purchas More

by jimmyam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benjamin Williams in sales and Kaley Anderson in service
Nov 15, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

November 04, 2022

Easy to make appointment, but was not given heads up on length of time my vehicle was needed for the recall work. Staff friendly and professional. More

by mpgraham7162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 11, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you ever need help, just give us a call. Happy motoring!

November 04, 2022

I made an appointment for Friday October 21st to have my ford focus looked at because my daughter was home from college with the car. The appointment was at 8am, not hearing from them at around noon, I trie More

by wagnerwoodfloordoctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

Apple Ford White Bear Lake responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford White Bear Lake take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (651) 301-8386 -- we hope to hear from you soon.

November 01, 2022

I have bought my past few vehicles at Tousley Ford and now Auto Nation. I have had good service from them. I would like to single out Joshua Wetzell for his work in the Service Department. More

by vic.moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wetzell, Lisa Parasrami
Nov 08, 2022 -

Apple Ford White Bear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2022

I had a very good experience during my oil chang appointment. Everyone I dealt with was upbeat, positive and helpful More

by howdah651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

Apple Ford White Bear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 01, 2022

I have had my F150 serviced there since I purchased it in 2013. They have always been easy to work with and care about the condition of my truck. They are friendly and never push if I say no to their sugg More

by onthelevelwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald (I think that was his name)
Nov 10, 2022 -

Apple Ford White Bear Lake responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2022

My visit today was great. Charged me correctly, friendly professional, and good pop corn thsny you More

by Bgreer06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, took over for Lisa, he was great, Lisa Parasrami
Nov 07, 2022 -

Apple Ford White Bear Lake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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