AutoNation Ford White Bear Lake - Service Center

I brought my brand new Explorer in to get weather stripping fixed on the windows, that came off. Left it there overnight and late the following day was informed they could not get parts. Was told I stripping fixed on the windows, that came off. Left it there overnight and late the following day was informed they could not get parts. Was told I would be contacted when parts came in; about a week. It has been 3 weeks and I have not heard from anyone. I will be calling after the 4th week. I'm disappointed that this weather stripping issue happened on my brand new Explorer, and that I have not been contacted, again, to update me on the parts. More

I took my 2018 Ford Escape in for an oil change and was very happy with the service I received from Jason Dowell. He was very friendly and was very upfront about the wait which I really appreciated becaus very happy with the service I received from Jason Dowell. He was very friendly and was very upfront about the wait which I really appreciated because I was waiting for the service. The oil change was done in no time. More

The service area was clean and orderly. I had to wait for my ride and did so in the show room. It was clean also but only 3 new vehicles on shirking floor. I had to wait for my ride and did so in the show room. It was clean also but only 3 new vehicles on shirking floor. More

Auto Nation got me in and taken care of in a fast and professional manner. professional manner. More

The Service Techs at the Autonation Truck Facility in White Bear Lake are the best. Mert, Jerry, Jon and all are always helpful, gracious, and friendly. To a man they go out of their way for me with White Bear Lake are the best. Mert, Jerry, Jon and all are always helpful, gracious, and friendly. To a man they go out of their way for me with a smile and a solid answer. The Management at this facility is fortunate they have such a great staff. This goes for all I have contact with, not just the ones I named. More

Always have superior service. Employees are always sure to answer all questions and concerns. Pleasant atmosphere. Employees are always sure to answer all questions and concerns. Pleasant atmosphere. More

Anna was extremely helpful and friendly in handling my broken fob problem. Needed tow, new fob and reprogramming! Thanks so much. Roxy broken fob problem. Needed tow, new fob and reprogramming! Thanks so much. Roxy More

Friendly quick service work. They got me right in and got it done when they said they would. They got me right in and got it done when they said they would. More

Brought my Ford in for oil change and tire rotation. The car was done in a timely manner and washed. The only thing was the information display was left at 0 % of oil used not reset to the MPH setting. The car was done in a timely manner and washed. The only thing was the information display was left at 0 % of oil used not reset to the MPH setting. No other problem with service. More

They always treated me with cautious and finished my vehicle the time promised. And they always gave a phone call when the vehicle was done. vehicle the time promised. And they always gave a phone call when the vehicle was done. More