Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Ford White Bear Lake - Service Center
White Bear Lake, MN
772 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
772 Reviews of AutoNation Ford White Bear Lake - Service Center
Sort by
January 09, 2022
Came in to drop my car off for a recall notification expecting it to be in for a few days. My service manager told me to hang tight when he saw what the repair was and he had me back on the road within expecting it to be in for a few days. My service manager told me to hang tight when he saw what the repair was and he had me back on the road within 30 minutes. Fast and easy. More
by andersal20
Employees Worked With
Sydney Thorp
January 09, 2022
This dealership treats me like I'm family. I get help from great people there, Jackie is always so helpful, not only do they take care of you but sometimes when they have a moment you can just talk wit from great people there, Jackie is always so helpful, not only do they take care of you but sometimes when they have a moment you can just talk wit them. Last time I was there Chris and I were talking about cars. Then you have the service lane Jason was a great help Anna kept on top of it with me and tested my screen several times with me and there is still something no right, and she made sure that I got set up for a electronic tech to see my truck, and get it figured out. Where else can you get that kind of service. That is why I drive 140 miles from Duluth because of the people and service I get here at Auto Nation in White Bear Lake MN. More
by rnldpins
Employees Worked With
Jackie, Chris, Jason, and Anna, Sydney Thorp
January 06, 2022
The analysis and ordering of parts (symptomatic of the problem( sensors & electrical)) was slightly extensive, although the end result was very good. problem( sensors & electrical)) was slightly extensive, although the end result was very good. More
by bruce_posi2ude
Employees Worked With
Jackie
January 02, 2022
They have been a great dealership to work with. Everything from the when I bought my truck from them and how they went out of there way to stay in contact with through the the whole process. To the Everything from the when I bought my truck from them and how they went out of there way to stay in contact with through the the whole process. To there commitment to taking care of the small issue that came up with the truck after I bought it. Also they have gone out of there way to make everything right. Very happy with them highly recommend there staff and there dealership. More
by Fordboy
Employees Worked With
Steve and all the employees at quicklane, Sydney Thorp
December 31, 2021
Had to leave truck overnight due to a pinion seal leak. It was done early next morning. Very satisfied with service. Anna was very friendly and courteous. It was done early next morning. Very satisfied with service. Anna was very friendly and courteous. More
by Wayfarin Stranger
Employees Worked With
Anna Hawkins
December 29, 2021
I was told I could bring my car in for servicing without an appt. So I did, at first the young lady was a little put out, I guess I shouldn’t have been told that. She managed to squeeze me in between jobs. an appt. So I did, at first the young lady was a little put out, I guess I shouldn’t have been told that. She managed to squeeze me in between jobs. I came prepared to wait, I only had to wait a couple of hours. She remained courteous and professional. I’ve had nothing but good experiences from this dealership! More
by Whimsicalswan
Employees Worked With
Service Department, Sydney Thorp
December 28, 2021
Got there 10 minutes early, waited patiently at the door. They came out to acknowledge me told some jokes which made my morning. Drove in and Kirk greeted me and took over the show. They came out to acknowledge me told some jokes which made my morning. Drove in and Kirk greeted me and took over the show. More
by ebaarness
Employees Worked With
Kirk (Service Manager)
