AutoNation Ford White Bear Lake - Service Center

Had an appointment and a contact person who kept in contact. Gave me updates on the service and listened to my issues with the car. contact. Gave me updates on the service and listened to my issues with the car. More

We had a call back on our vehicle. The dealer set us up with a ride home and a ride back to pick up our vehicle great service with a ride home and a ride back to pick up our vehicle great service More

They continually disappoint me in the service department. Asked for services are not performed, critical repairs needed are not communicated until I picke up the car, requiring another visit. Asked for services are not performed, critical repairs needed are not communicated until I picke up the car, requiring another visit. More

Matt was very helpful and was spot on with the timing estimate, which was appreciated. estimate, which was appreciated. More

At first I was a little disappointed because I was told that my 2:00pm appointment was going to be delayed to other jobs in front of me. I then met with the Service Check in person and he said that we wil that my 2:00pm appointment was going to be delayed to other jobs in front of me. I then met with the Service Check in person and he said that we will do what ever they could to get my service back on schedule. The service did take a little longer than expected; however, at checkout they recognized the delay and reduced the price of the service, provided me with a new set of wipers and they were very apologetic for the delay. This was truly great customer service, when, in my mind, I completely understood the reason for the delay and was happy to spend time looking at new vehicles and getting caught up on some work e-mails. I have always had good service at Auto Nation Wh Br Lk and will continue to do business with you. Thank You for instilling "Customer Service" into your daily work. More

Team performed all services that I asked for , and completed them in a timely fashion! completed them in a timely fashion! More

Always responsive by the technicians and support staff. Work is performed at a quality level within the quoted time Work is performed at a quality level within the quoted time More

AutoNation Ford White Bear Lake service department was quick ,easy and competitively priced service. I always trust my Ford at Ford Service Centers. quick ,easy and competitively priced service. I always trust my Ford at Ford Service Centers. More

I was extremely impressed with the service department, quality staff and first class treatment. I would highly recommend this dealership quality staff and first class treatment. I would highly recommend this dealership More

Steve gave me timely updates for the repair and the vehicle was fixed as requested. vehicle was fixed as requested. More