Ardmore Toyota

I leased a 2014 Toyota Avalon from Ardmore Toyota. My sales person was Cliff MacKay. I also dealt with his manager Jason. They were both excellent. Great product knowledge, Excellent customer care. Showe sales person was Cliff MacKay. I also dealt with his manager Jason. They were both excellent. Great product knowledge, Excellent customer care. Showed a lot of integrity. They really worked with me on the deal and I left feeling like they appreciated me as a customer. Cliff in particular was very easy to deal with and really worked with me to finalize the deal, have the papers ready to go and help me transition from the old car to the new. I would definitely recommend the team at Ardmore Toyota and Cliff in particular for an positive car buying experience. More

I recently purchased a 2014 Highlander from Ardmore Toyota. Rich Rosenbaum was the Sales person we interacted with. I was worried about the stress dealerships put during the purchase process. However, Toyota. Rich Rosenbaum was the Sales person we interacted with. I was worried about the stress dealerships put during the purchase process. However, Rich made us feel extremely comfortable and has put no stress in the entire process. He made it so easy we closed the deal in less than and hour. An auto purchase experience can't be anymore simpler than this. Thanks Rich and Ardmore for an awesome experience. Definetly going to recommend Rich and Ardmore Toyota. More

Inappropriate and insulting behavior when I was asking about pricing structure. When I show them the deal which was advertised on Internet then they started giving me misleading calculations to sell me a about pricing structure. When I show them the deal which was advertised on Internet then they started giving me misleading calculations to sell me a car by fraud. Very bad behavior. and Very unethical. I was insulted, humiliated just because I was asking for price More

Everyone was so friendly. I don't even know all of the names of staff who helped make my experience at Ardmore Toyota a pleasant one. I live in NYC & would always return to this dealership to buy my n the names of staff who helped make my experience at Ardmore Toyota a pleasant one. I live in NYC & would always return to this dealership to buy my next car instead of going to my local dealers. More

I had a Very smooth experience during my purchase of 2013 Toyota Prius Model 2. All negotiations were done over phone and internet and got a competitive price. Scheduled time and picked up the preferred vehi Toyota Prius Model 2. All negotiations were done over phone and internet and got a competitive price. Scheduled time and picked up the preferred vehicle without any hassles. More

This place sold me a car, and half way home after purchase engine light came on! Had to go back three times to try to get it fixed. Worst experience I've every had buying a car. Would not recommend purchase engine light came on! Had to go back three times to try to get it fixed. Worst experience I've every had buying a car. Would not recommend this place to anyone! Even after I said I knew Max Paul(owner) it didn't change anything. More

I have given Londale Walden the highest ratings possible, because he made the purchase of my new Prius as open and stress-free as possible. The main reason that I chose to work with Londale was because of hi because he made the purchase of my new Prius as open and stress-free as possible. The main reason that I chose to work with Londale was because of his willingness to give me his best price over the phone, which others are often not willing to do. I wanted to compare prices over the phone, so that I didn't have to go from dealer to dealer and haggle. I asked Londale for the Internet Price, and he called me back awhile later with what I believe was a fair price for me and for Ardmore Toyota. In fact, it was the best price of those that were quoted to me by those few dealers who were willing to do so. I believe that Londale was open and honest with us. He was friendly, knowledgeable and gave us his full attention the entire time we were at the dealership. If any of my friends or family express interest in Toyotas, I will definitely point them in Londale Walden's direction at Ardmore Toyota. More

Working with Qasim made the purchase very easy and seamless. He had knowledge of all the models and was able to answer all our questions seamless. He had knowledge of all the models and was able to answer all our questions More

I was sold 2003 Toyota Camry just 4 weeks ago. I was tired that day and needed car urgently. I purchased this car for $6,134 with taxes. I came there that day to purchase another Toyota Camry, golden co tired that day and needed car urgently. I purchased this car for $6,134 with taxes. I came there that day to purchase another Toyota Camry, golden color which I tested a week ago. The same Sales Agent came to me and asked what I want, I told her the Toyota Camry which we made test drive last week, I want to buy it. She said you know that Camry is lost, nobody knows where it is. Let me search for it. I will call you when we find it. When I left dealership, it was already dark outside, Teresa called me and said that she found that Camry. When I returned and asked to show it, she said lets start our paper work first. I agreed as I thought: Ok, I saw that car, so it must be ok. After finishing paperwork and paying cash, I went out to the car and found out that it was totally different Camry, silver color. When I told her about that, she said: Oh my God, I thought you were asking this one! But its the same as the one you wanted and that one is already sold! Don't worry the car belonged to our friend who was doctor, so it is in good condition. I reviwed the car on high level and we drove it for 10 minutes, it seemed to be ok and I agreed to take it. Next morning when it was light outside I reviwed the car again and found out so many deficiencies! Wheel covers were damages, car inside was totally dirty, large stains on the carpet, ouful odor. Then I returned to dealership and asked to take the car back and return me money. Dealership totally refused to return money, they said it is possible only in case if I trade this car in, to some other car, and the trade in they will take will be no more that $2,500 dollars! I was shocked and returned to dealership agan next saturday, asking to take the car back as I started hearing bad noised from engine. Again the same answer. After 3 weeks of driving on my back home way "engine check" light switched on and engine was very hot, and started smelling. I took the car to dealership next day. They said that there are many other clients in que so I need to leave car till monday! I left car at service, and took car for rent on my own expense. On Tuesday I called to the service asking about my car, Serviceman told me that exausted manifold, catalytic converter needs to be changed and this will cost me $2000 spare parts and $3000 for work and that all of this is not covered by my "comprehensive" maintenance plan, sold by them. After that I contacted to Used Cars Manager John Irwin and told that it is not possible to spoil catalytic converter in 3 weeks, it means car was sold me in a very bad condition. He said ok, give us some time we will search for solution. I left my car at service for whole week, using rent car all these days, spending $300 on rent. When I came on Saturday to John Irwin, he said: why did you came, we didnt call you! we still have not found any solution! When I said: I am sorry but this issue cannot wait forever, for unlimited time. I need car to go to work. He said: You can pick up your car and use it! However I read in internet that this is quite seriouse problem and car may stop any place in the middle of the road, which could be quite dangerouse on a highways, especially dark times. Then I said to John you should return me money for this car back, he said: "NO way!". I said but you were ready to take it if I trade-in, I will agree if you just write me check for amount you wanted to take it as trade-in, e.i $4,000. He said I cannot decide it General Manager decides and he is not at office today. I said OK, let me know when he comes. After couple more days, I decided to pick up my car and show to independent mechnic. When I came to dealership and entered the building, I saw John and said: Hello! To him, he answered: Goodbuy! Can you imagine how rude he was after he lost any financial interest in me! I was shcked but still kept talking to him politely, asking weather General Manager in office. He said: NO. When I asked him when he come: He said when I see him! That was all our dialogue. After that I just left dealership, and now thinking what steps to undertake further. More

Bought a new Prius C here last week and couldn't be happier. What a great experience! Everyone was so nice and we got exactly what we were looking for with little to no hassle. Qasim Azad helped us happier. What a great experience! Everyone was so nice and we got exactly what we were looking for with little to no hassle. Qasim Azad helped us out and he was amazing. No pressure and so willing to work with us. All in all, I'm incredibly satisfied and would definitely recommend buying your next car with Ardmore Toyota, and would definitely recommend Qasim as an excellent sales representative. He was pleasant, straight-forward and knowledgeable about the car we were buying. He answered all of our (many) questions without any pressure or impatience. Thanks Qasim and everyone else on the Artmore Toyota team! More