Ardmore Toyota

Excellent experience! Friendly, informative employees. Al Portela was great to do business! Would buy again from Ardmore Toyota :) So happy with Highlander. It's a great car! Portela was great to do business! Would buy again from Ardmore Toyota :) So happy with Highlander. It's a great car! More

I was looking for a specific car and Rich was extremely efficient in getting me exactly what I was looking for in a timely manner. The entire sales process worked seamlessly. I was really pleased and wou efficient in getting me exactly what I was looking for in a timely manner. The entire sales process worked seamlessly. I was really pleased and would recommend Rich Rosenbaum and Ardmore Toyota to any of my friends or business associates. More

We have bought several cars now from Steve Reese and will always use Ardmore Toyota for our automotive needs. Steve Reese was a pleasure to work with and I will refer all my relatives and friends to him. always use Ardmore Toyota for our automotive needs. Steve Reese was a pleasure to work with and I will refer all my relatives and friends to him. More

Al was great. He assisted me before my visit and was prepared for everything I requested when I arrived for my appointment. He also made himself available to me after my visit. prepared for everything I requested when I arrived for my appointment. He also made himself available to me after my visit. More

I really appreciated the salesperson I had. He was very polite and did everything he could to get me approved. I would use him again when I decide to upgrade my suv. He was very friendly and made sure I un polite and did everything he could to get me approved. I would use him again when I decide to upgrade my suv. He was very friendly and made sure I understand was comfortable with what he was telling me More

Salesperson Bobby Tahmas was very friendly and helpful and was more than willing to work with us on the details of financing. He listened to our questions and provided informative answers. This was our and was more than willing to work with us on the details of financing. He listened to our questions and provided informative answers. This was our third time leasing a car with Ardmore Toyota; we keep coming back because of the quality of sales service as well as the quality of the cars (Toyota Camry and Corolla) that we lease. More

My overall experience was fantastic. My salesperson Q was friendly, answered all of my questions, and never made me feel "rushed". Two days following my purchase, I received a follow-up phone call from was friendly, answered all of my questions, and never made me feel "rushed". Two days following my purchase, I received a follow-up phone call from Q asking if I had any additional questions, and how I was enjoying my car. I appreciate being known as a customer and not just another car sale. Q offered to answer any future questions I may have, which I do appreciate, as you never know when a question may arise. Peter Phillips and his trainee, Damon spent a great deal of time showing me all of the features of my new Toyota. We set up my Bluetooth, in addition to starting to set my preset radio and XM stations. I know that I kept both Peter and Damon beyond the end of their work day, but they were both happy to spend as much time with me as I needed, and never made me feel as though they were anxious to leave. I'm looking forward to my follow-up call with Peter in the next day or two, and know that he will continue to be a resource for any questions I may have in the future. More

This was my third Toyota purchased at this dealership and each time I have had a great experience. I was promptly greeted upon entering the showroom, and then introduced to my salesman Carl right away. We each time I have had a great experience. I was promptly greeted upon entering the showroom, and then introduced to my salesman Carl right away. We were quickly off to a nice, painless process of obtaining a value for my trade in, checking out the features in the latest model of Prius, and finally wrapping up the purchase process. Everyone at Ardmore Toyota is well trained and highly professional. I'll be back for #4 when it's time. More

I decided to browse the sales floor during a scheduled maintenance on Monday with little to no love left for Toyota. I've been a customer for over 5 years with 3 cars under my belt and I must admit that a maintenance on Monday with little to no love left for Toyota. I've been a customer for over 5 years with 3 cars under my belt and I must admit that after the purchase of my Rav 4 last year, I was ready to go next door! It all began last spring when I received a call from a young lady in the call center who invited me in to take advantage of their trade offers. Since my warranty had expired and I had about a year left on my current note, I decided to take a look. Upon arrival, I was shown 1 vehicle, a 2009 Toyota Camry. The sales rep spent a great deal of time trying to convince me of the great deal I was getting but when I got home I found that the radio (which was touted to be great by the sales rep) was broken. When I brought the car back I was directed to service, who sent me back to sales and back again until finally a new radio was ordered and installed without me having to foot the bill (I couldn't believe that they wanted me to pay). After a few weeks of being less than thrilled, I brought the car back and expressed my dissatisfaction. Working with the same sales rep, I was sold a 2009 Toyota Rav 4. I left the dealership feeling like I had been robbed. In one month, I spent close to 6,000 on down payments for two vehicles. Fast forward to Monday when I was approached by a gentleman on the sales floor. Of course I told him that I wasn't interested in buying. I also requested to speak to someone in reference to getting my information removed from their sales and promotions list since I had been recently solicited. When asked why, I explained my past experience with the gentleman who assured me that he'd lower my current payment and put me in a brand new car. Of course I wasn't impressed but since my car was being serviced, I sat and listened. Londale, was awesome! After hearing my story he set out to deliver exceptional service even though I wasn't buying. When he told me that he could put me in a 2013 Toyota Camry and lower my monthly payment he had my undivided attention. I didn't believe that getting a current year vehicle was possible because the option was never presented in the past. Londale assured me that he would do all that he could to get me in a better deal and he did. The icing on the cake was when he asked his manager Mike Coll to come over to speak with me. Still not 100% convinced, Mike smoothed things over and I was sold! Where were these two guys a year ago? My confidence in Toyota had been restored, thanks to Londale Walden. More

Was interested in a used car at this dealership, jumped through hoops to find lowest price, used car manager tried to charge me $4k+ than it was on the Ardmore Toyota/Certified Scion site for. The car was through hoops to find lowest price, used car manager tried to charge me $4k+ than it was on the Ardmore Toyota/Certified Scion site for. The car was listed on the lot for 15k+, on Ardmore's site for 13k+ and on the certified Scion site for 12k+. Internet department was the lowest offer with no hassle. Purchased the new car, came home and realized my AUX jack didn't work. Returned to service to discover the wrong radio was in my car (whoever leased it must have swapped the radio?). The most disappointing part to all of this is Ardmore prides itself of their "160- Point Inspection" yet no one knew the radio wasn't the right one and the AUX wasn't working. Service had to located a used car radio (the right model) and install it. This was a 5 hour service appointment. Had to return within the same week and have the bracket adjusted because it was not installed properly. After all of this hassle, I emailed the manager (Martin Fusselman) to share my experiences with him and he never even replied. Cliff Mackay was the only helpful associate in this entire process. He is the only reason I didn't rate this "very bad." I recommend dealing with him if you go to this dealer. This is my second purchase from Ardmore Toyota and definitely my last. More