
Ardmore Toyota
Ardmore, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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My experience at Ardmore Toyota with Frank Dirosato and the entire team was a very good one. They were very responsive, took there time to answer questions thoroughly and worked to match me with a car th the entire team was a very good one. They were very responsive, took there time to answer questions thoroughly and worked to match me with a car that fit my requirements and desires. More
Qasim was very personable and easy going, not pushy. A pleasure to work with.Qasim who went by Q was very helpful with making the deal go through. pleasure to work with.Qasim who went by Q was very helpful with making the deal go through. More
this is an excellent dealership. it is my fourth time leasing/buying. Staff is friendly and helpful. Service is prompt and courteous. Toyotas are extremely reliable. leasing/buying. Staff is friendly and helpful. Service is prompt and courteous. Toyotas are extremely reliable. More
i've just returned home from buying my brand new toyota rav. i must say my experience with the folks at ardmore toyota was exceptional. everyone i dealt with was friendly and helpful. my sales rep, Frank rav. i must say my experience with the folks at ardmore toyota was exceptional. everyone i dealt with was friendly and helpful. my sales rep, Frank DiRosato is top rate, A#1 in every way. he was extremely friendly, knowledgeable and accommodating. he handled every situation quickly and professionally. while i was handling the paperwork, he set up my new car with all my needs. he put all my cds in the changer, set up my phone charger, programmed the blue tooth for my phone and even set the clock to the right time. i can't say enough good things about him. thank you everyone at ardmore toyota! nancy adler More
This is the second Toyota that i have purchased from Ardmore Toyota within the last two years. Each time i used the same sales person. I found Carl and everyone I dealt with accomodating, warm and wanti Ardmore Toyota within the last two years. Each time i used the same sales person. I found Carl and everyone I dealt with accomodating, warm and wanting to please. I was impressed with how they listened and responded to my wishes. They also followed through on all promises. More
Our experience at Ardmore Toyota was fine until it came to the extended warranty and discussion of other add-ons. This is always an irritating point of friction mostly because we don't want those services to the extended warranty and discussion of other add-ons. This is always an irritating point of friction mostly because we don't want those services, are intelligent enough to have worked out their pros and cons and, I suspect, this is the very point whereupon the dealership makes its profits. More
Sales reps were gregarious,accomodating, and helpful. Dealership offered an acceptable rate for financing as well. I placed a call through the phone to an internet rep on a Friday and agreed on an o Dealership offered an acceptable rate for financing as well. I placed a call through the phone to an internet rep on a Friday and agreed on an offer for a car on the floor, contingent on the appraisal of my tradein. We scheduled a meeting for Saturday first thing in the morning when they opened to appraise the car and close the deal. As far as I was concerned, the offer was on the table, the car was on the lot, and the deal was made, as long as the tradein came through at an acceptable number. I walked in on Saturday in the morning when the dealership opened per the phone conversation I had with the internet sales rep the night before, I sat down with the floor sales rep, we filled out some paperwork, we did a preliminary tradein inspection outside, and we sat back down in the show room to start more paperwork and get the key to take a test drive for the car I made the offer on. We encountered an issue in which someone had walked in at the same time that morning and made an offer on the same car, and the paperwork was signed and the deal had been made with that buyer. I was upset at first, but luckily, Laura my sales rep offered to negotiate with the buyer and sales rep to see if they could accomodate both of us. Turns out the other buyer wanted the car but preferred a different color. So it all worked out in the end, the dealership worked a dealer trade with the other buyer and got him the color he preferred, and I left with the car I came in to purchase. I made a suggestion to the dealership that when a situation like this arises in the future (an offer is made by a customer over phone and an appointment is scheduled for tradein appraisal to close the deal) this should put the car on hold unless the deal falls through. I was surprised to receive a call from the Vice President the next day, he apologized for the inconvenience and assured me that he would go over this with the sales team and attempt to implement a process preventing a similar issue from occurring in the future. Given the circumstances, I was satisfied with Laura's help in negotiating for the car that I wanted after it had been purchased by another buyer, and I was happy to see that the Vice President of the dealership called with concern about my customer service experience. More
As we stepped inside the Sale's Department, Thomas came straight to welcome us with a smile face talking. This is a good way to approach a customer, no matter's who. We felt comfortabe around him. Thoma straight to welcome us with a smile face talking. This is a good way to approach a customer, no matter's who. We felt comfortabe around him. Thomas was willing to listen to us what we wanted. When the negotiation price didn't work out, Thomas let us relaxed and let us offered the reasonable price. Thomas didn't give up on us. His persuasive made us buy the car. I believe Thomas is doing a great job. More