Ardmore Toyota - Service Center

Clarence was very professional and polite. He was very well spoken and knowledgeable about my car. I was very pleased with him, and I would recommend him and your service depart to my family and friend well spoken and knowledgeable about my car. I was very pleased with him, and I would recommend him and your service depart to my family and friends. Thanks to Clarence the price was great and I had a wonderful exprience at Ardmore Toyota. More

I have been coming to Ardmore Toyota for service since you opened. I am constantly impressed with the superb combination of friendliness and professionalism that every employee exhibits EVERY time I visit you opened. I am constantly impressed with the superb combination of friendliness and professionalism that every employee exhibits EVERY time I visit! Not only that, every time I come in for service, I am usually greeted by name and a friendly conversation!! Mr. G greets me with a friendly hello every time I drop off my car, and every service person is as helpful and friendly as can be, and Shelly always ends the visit with a smile and a friendly conversation. :) This past March, less than two weeks after I had put a lot of money into fixing two things on my car, I totalled my car. I didn't know what to do. I knew I wanted another Toyota, and that I wanted to stay at Ardmore Toyota. My boyfriend and I went right to Jay at the service department and asked for his advice as to who to go to in the sales department. I trusted Jay, and he did not let me down. Bobby helped us pick out a new Toyota, and I am thankful that I can still be a loyal customer to Ardmore Toyota! THANK YOU, JAY!! :) More

My 2006 Rav4 was purchased from this dealership new. I recently went through inspection in New Jersey, where I live and unfortunately it failed due to the obd would not communicate with motor vechicle's e recently went through inspection in New Jersey, where I live and unfortunately it failed due to the obd would not communicate with motor vechicle's equipment. I took it to my personal mechanic to verify that my obd wouldn't communicate. I contacted Roy Cassidy, the service manager at Ardmore Toyota and explained my dilemma because this was my first trip to the inspection station with this suv. Roy understood my situation right away and said he needed to see the vechicle in Ardmore. So I took my Rav4 up to Ardmore the next day and he took full control of the situation. The problem was solved and went right through inspection. Thanks to him and his service department for an outstanding job. More

Jay was very helpful, and knowledgeable. He went over what they would be doing to the car - oil change, lube, etc. He also recommended having the tires rotated which was helpful. That was done. When t what they would be doing to the car - oil change, lube, etc. He also recommended having the tires rotated which was helpful. That was done. When the car was ready for me, he reviewed everything. Told me I would probably need new tires before winter. More

Not only was the initial sales experience exceptional, I have recommended others to this dealership with successful results. The attention to customer service by the entire service department staff is nothi have recommended others to this dealership with successful results. The attention to customer service by the entire service department staff is nothing short of excellent. Any matters that have arisen are handled in an exemplary fashion and the staff goes well over and beyond in treating a customer as a friend. I will continue to recommend this dealership to all I may come in contact with. Thanks to all for providing a great experience with every visit. More

Exceptional service. Attentive to every detail from the valet to the cashier. My service advisor, Scott, performed above and beyond any reasonable expectations. He kept me well informed of what I need now valet to the cashier. My service advisor, Scott, performed above and beyond any reasonable expectations. He kept me well informed of what I need now and what to expect on future service visits. Well done! More

I live in Center City. Someone broke my driver's side window. Ardmore Auto Body was very easy to work with and did a great job. Michael at dealer was exceptionally attentive to scheduling a detailing t window. Ardmore Auto Body was very easy to work with and did a great job. Michael at dealer was exceptionally attentive to scheduling a detailing to freshen up inside and outside of car after the work was done. I think he may have even gone into the dealer on his day off to ensure the detailing was done by the time I came to pick it up. Great job, guys, and thank you. More

The service adviser kept us apprised of what was happening with our car, and our car was ready when we needed it. The cashier was very friendly and competent. The valet staff is also so friendly---t happening with our car, and our car was ready when we needed it. The cashier was very friendly and competent. The valet staff is also so friendly---there is one young gentleman who always takes our car, and brings it back--and I can't think of his name off hand but we always love seeing him and chatting with him. It is a pleasure to do business with this dealership. More

Clarence Barbour is very friendly and very accomodating!! I lived in the Main Line area for 30 years and was not happy and satify with the Toyota dealership in the area ever since we have bought Toyota cars I lived in the Main Line area for 30 years and was not happy and satify with the Toyota dealership in the area ever since we have bought Toyota cars, minivan and those dealership are so rude and greedy and keep on saying this and that had to be repaired while before we brought the car in for service, everything was o.k. and all of a suudden something broke. We really had a horrific and very bad image and experiences with these dealerships. We bought our 2009 Toyota from "freedom Toyota" whose employees and sales people are very friendly and very accomodating and gave us a reasonable deal and the service manager there, Jerry Chatel was very accomodating but since it's too far from us, which will take as more than an hour to get to Hamburg, PA for service, I finally found "ardmore Toyota" and Clarence was very friendly and nice, and that's why I always brought my 2009 Camry for service at Ardmore Toyota. We also bought a 2009 Hyundai Accent from Freedom Toyota since their price are negotiable and Ray , the sales manager wss very easy to deal with and not as greedy and rude as the sales people in the Main Line dealership around our area who are too snobbish and aggressive and insistent and pushy. I lived in Bryn Mawr for 30 years. Hopefully ardmore Toyata's service/maintenance's price will be reasonable and fair and more special promotion's discount coupons so I don't have to look for another dealership for service and as long as Clarence Barbour will be my service adviser, I'll keep on having my car service at this dealership and hopefully the dealership has the facilty to vacuum the car and wash the car after servicing it and also offer "FREE STATE INSPECTION" since "FREEDOM TOYOTA" in Hamburg does all these complementary special services whenever we went there for service and provide a "complementary car loaner for us to use instead of waiting till the service is done;that's a good way to make the customers happy and satisfy especially in this distress economy, people are almost out of job, or no increease in salary, no extra bonus but gasoline, staple foods and groceries keep on increasing its price, how can people afford to have their car service ( whioh is not a major necessity, it's kind of extra expenditures if you can't do it by yourself and especially almost all cars are electronically equipped and digitalized and it's impossible to do it by yourself and especially with the annual State and Emission inspection beside the major maintenced or defective problems. I also suggest to have more up-to-date newspapers, magazines for customers to read while waiting during car services, since it takes hours to have inspections and maintenance works to be done. More

Made an last-minute appointment to have a driver-side mirror installed. Showed up early morning and the car was received immediately and the work was completed quickly, effectively and efficiently. I was mirror installed. Showed up early morning and the car was received immediately and the work was completed quickly, effectively and efficiently. I was greeted warmly and able to work while the installation was being completed. This is the best dealership relationship I have ever had. More