Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Acura in Palatine
Palatine, IL
1,665 Reviews
At Bob Rohrman Arlington Acura in Palatine, IL, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Bob Rohrman Arlington Acura is part of the Bob Rohrman Auto Group, one of the largest family owned auto groups in the United Sates. Shortly after Mr. Rohrman finished his term with the U.S. Army's tank division at Fort Lewis in Washington state, he opened a used car lot on the Sagamore Parkway in Lafayette, IN. This was the start of the Bob Rohrman Auto Group that has grown to over 30 franchise new car dealerships in Illinois, Indiana and Wisconsin. How did the Bob Rohrman Auto Group get so big? Two simple things: the best products and the best people. We've built a solid reputation for our ethical business practices and being great members of our community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,665 reviews
May 16, 2024
Tyler was excellent and explained all services to me and updated my timely on when my service would be completed. My beutifully clean car was a bonus!! updated my timely on when my service would be completed. My beutifully clean car was a bonus!! More
by 10_lecacy
Employees Worked With
Tyler
April 28, 2024
Excellent overall service experience; thank you Steven Farmandi for your help! He helped explained the service needed and performed excellent service as needed. Service Advisor and Technician performed be Farmandi for your help! He helped explained the service needed and performed excellent service as needed. Service Advisor and Technician performed best possible service for both of my car Acura MDX and Acura TL. Thank you for your help. More
by pssharma
Employees Worked With
April 19, 2024
Each time the process is always so easy to schedule an appointment to getting service completed. Very knowledgeable and professional. I will continue to use Arlington Acura to service my vehicle. appointment to getting service completed. Very knowledgeable and professional. I will continue to use Arlington Acura to service my vehicle. More
by office
April 10, 2024
The service team is exceptional—attentive, helpful, clear when explaining service options and costs. Really appreciate it. when explaining service options and costs. Really appreciate it. More
by B
April 10, 2024
Work was done as expected. Car was done when Mark said it would be and everything functions as you would expect after this kind of service visit. Car was done when Mark said it would be and everything functions as you would expect after this kind of service visit. More
by Frank C
Employees Worked With
April 06, 2024
Very Organize service department I'm going there again all employees are friendly and experienced all employees are friendly and experienced More
by cdilder
Employees Worked With
March 23, 2024
Great Dealership. very honest and professional people. no time wasting, pleasure to do business with. A++ experience. very honest and professional people. no time wasting, pleasure to do business with. A++ experience. More
by Pete
March 22, 2024
Car price $16900. 00 offered to pay cash price jumped to 23k Scott Mattran wanted me to finance but when I told him I’ll pay cash got real upset spent more time at fron 00 offered to pay cash price jumped to 23k Scott Mattran wanted me to finance but when I told him I’ll pay cash got real upset spent more time at front desk trying to blow up price and totally ruined my experience More
by Chinoirene7887
Employees Worked With
March 21, 2024
Steve was great, went above and beyond to take care of me and my Acura. He anticipated my questions and explained why I needed some items and not others at this time. Always felt I was in good hands, he even and my Acura. He anticipated my questions and explained why I needed some items and not others at this time. Always felt I was in good hands, he even looked for coupon specials I could use for the services I needed. More
by dhz56
Employees Worked With
