Arlington Acura in Palatine

Amer is wonderful I'm slowly building a relationship with this service at acura and so far Amer and the other guys seem to be very fair and helpful. I'm very pleased wi I'm slowly building a relationship with this service at acura and so far Amer and the other guys seem to be very fair and helpful. I'm very pleased with the last 3 visits with 3 different cars. More

I love the way Jeremy takes care of the service on my car! I trust that he is honest and he is sincere! For as dealing with buying a new car, I was disappointed! I feel like the dealer was taking advanta car! I trust that he is honest and he is sincere! For as dealing with buying a new car, I was disappointed! I feel like the dealer was taking advantage of me! The head leader that was trying to lease me a car and give me nothing for my car! I have had that car service there the whole timeI had it and I travel from Rockford! That was disappointing! Don’t know the guys name! Your sales department sucks! More

Always great service, but was angered at the fact that during these difficult times the dealership has elected that their sales staff not wear masks. I believe that is just so irresponsible and lacks of a during these difficult times the dealership has elected that their sales staff not wear masks. I believe that is just so irresponsible and lacks of any real caring towards their own customers. They are more concerned about sales than customers. I will never buy a car from there again, and am currently looking into another dealership for service work. Shame on you More

Chris followed through with everything that we mutually agreed to have done on my car. He went the extra mile in having someone pick up and deliver my car after everything was finished to my satisfaction b agreed to have done on my car. He went the extra mile in having someone pick up and deliver my car after everything was finished to my satisfaction because I’m a senior with underlying health conditions. After performing the 100 point inspection he uncovered a number of issues that needed to be addressed to make my car safe and potentially life extending. More

Mark Is Knowledgeable, friendly, fair explained repair very clear. Mark is great and always returns my calls promptly, very attentive to your needs alway. I am happy with the service he provided. very clear. Mark is great and always returns my calls promptly, very attentive to your needs alway. I am happy with the service he provided. More

Efficient and friendly Easy to schedule and service was conducted on time and with friendly help from Chris. Facilities were clean. Plenty of social distancing space to wait Easy to schedule and service was conducted on time and with friendly help from Chris. Facilities were clean. Plenty of social distancing space to wait quietly during appointment. More

They did an excellent job of communicating with me throughout the entire process of getting my car repaired and returned when I needed it. The car was cleaned and looked like new when I picked it up. throughout the entire process of getting my car repaired and returned when I needed it. The car was cleaned and looked like new when I picked it up. More

All good. Mark was nice. Need to fix phone charger machine in waiting area. Too bad no snacks because of Covid. Car was nice and clean machine in waiting area. Too bad no snacks because of Covid. Car was nice and clean More

Over the Top Servicing-from service group As usual the team exceeds my expectations everytime. Again Jeremy is a star. No Doubt. It helps having other good team members like Aamer Chris and th As usual the team exceeds my expectations everytime. Again Jeremy is a star. No Doubt. It helps having other good team members like Aamer Chris and the rest. I come back for the service. I might even get new car. More

Great service people. Work was satisfactory and completed within the time frame specified by the service advisor before work was started. I recommend Arlington Acura. completed within the time frame specified by the service advisor before work was started. I recommend Arlington Acura. More