Arlington Acura in Palatine

Pleased with Chris Morris service . He got back to me quickly and answered all my questions. He also made arrangements for follow-up dealer work . He got back to me quickly and answered all my questions. He also made arrangements for follow-up dealer work More

Muhammad at Acura in Palatine Muhammad is an excellent auto service person He got back to us as promised and answered all of our car buying questions We are happy so far with ev Muhammad is an excellent auto service person He got back to us as promised and answered all of our car buying questions We are happy so far with everything More

Superb Sales Person I bought my Acura from Chris Morris and was very pleased with his service throughout the purchase process, which started out as on online inquiry. He I bought my Acura from Chris Morris and was very pleased with his service throughout the purchase process, which started out as on online inquiry. He was always quick to follow up on any questions I had about the RDX. He didn't pull the "hard sell" ever--this was a straight forward, pleasant transaction. I would recommend this dealership and Chris Morris to anyone looking for an Acura in the WI & IL area. More

Wonderful experience as always I've gotten several cars from this dealership since the 1990s and have dealt with Muhammed Patel for the last 7-8 years. I've always had a positive e I've gotten several cars from this dealership since the 1990s and have dealt with Muhammed Patel for the last 7-8 years. I've always had a positive experience. Muhammed knows the types of cars I like to drive and what my price range is, and he always makes getting a car so easy and pleasant. If you're looking to buy or lease a car, deal with Muhammed and you'll become a loyal customer. More

Excellent sales person Muhammad made our entire purchase from test driving to purchase a very pleasant experience. You can tell he loves what he does. There is always a sm Muhammad made our entire purchase from test driving to purchase a very pleasant experience. You can tell he loves what he does. There is always a smile on his face and he is always willing to answer questions and help with everything. I would highly recommend asking for Muhammad when looking for an Acura. I will probably see him again soon as he told me to stop by with any questions I might have. What a great experience. More

Great Dealership!!! We had great experience purchasing our new MDX. Muhammed is a very nice person with great sence of humor! I would highly recommend this dealership to We had great experience purchasing our new MDX. Muhammed is a very nice person with great sence of humor! I would highly recommend this dealership to all my friends! More

Great Experience The day before my purchase, I came into browse and test drove with Stepan. He was very knowledgeable about the ILX, took the time to show me different The day before my purchase, I came into browse and test drove with Stepan. He was very knowledgeable about the ILX, took the time to show me different versions of it, showed and explained the different functions and made me fall in love with the car. I had a great experience with him. The following day I went in for purchase and worked with Chris. He was very helpful and willing to work with my price range. He did everything he could to get to where I wanted to be with payments. He made us feel very welcomed, was very friendly and I am very satisfied with his service. I highly recommend both Chris, Stepan and Arlington Acura. More

Extremely friendly, helpful and knowledgable staff Our sales consultant, Muhammed Patel, made us feel like valued customers. He patiently answered all our questions and made certain any concerns were Our sales consultant, Muhammed Patel, made us feel like valued customers. He patiently answered all our questions and made certain any concerns were addressed. Muhammed was a pleasure to work with and is highly recommened. Yegor Azarov, our Finance Manager, was also very professional and helped find us a lower interest for our auto loan. While this review was prompted by our new car purchase, it should be noted that we have purchased three previous Acuras from this dealership, and the service department is EXCELLENT - always courteous and professional. We would highly recommend this dealership. More

Enjoyable Experience Stepan was great and worked hard to put me into a new TLX that day. He was very knowledable and took the time to test drive 2 versions of the TLX wit Stepan was great and worked hard to put me into a new TLX that day. He was very knowledable and took the time to test drive 2 versions of the TLX with me. Muhammed Patel's the fixer! He was a great help smoothing out a couple of financial issues. Arlington Acura's pricing was also very competitive. More

Used car purchase experience I have purchased six cars from this dealership since year 2009. On the 11th of June I 2016 I purchased 2010 Toyota Corollla from Mohamed Patel. By th I have purchased six cars from this dealership since year 2009. On the 11th of June I 2016 I purchased 2010 Toyota Corollla from Mohamed Patel. By the way I really commend Mohamed for his stellar effort to convince me to purchase this car to my daughter. He is the only reason I come back to this dealership. I just want to give my kudos to Richard ( Finance consultant) for his outstanding effort to find a bank to finance the car for my daughter. Anyhow we were in a hurry to go home since it was late in the day on a Saturday. I noticed when I got home there was a dent on rear fender. I called Mohamed and he said that to bring the car in on Mon. On Mon my daughter went to start the car and it would not start. I called AAA and they were there in twenty mts and they told me the battery was completely dead and it had the original battery. I purchased the battery from AAA and it costed me $144.00. I called Mohamed and he did say that will reimburse my expenses specially when the safety check was performed before I purchased. How could they not notice that the battery was low and there was a leak in it as well. My daughter brought the car on Tuesday to fix the fender and to get reimbursed for the battery. Service department advised her there is nothing they could do since it was a used car. I came to the dealer few days later and spoke to Omar and he told me the batteries could die anytime and there is nothing he could do. As far as I am concerned it is the principle. I doubt that I would come back to this dealership. I never expected this from Arlington Accura. More