Arlington Acura in Palatine

This had to be the easiest and smoothest dealership buying experience i will always go back! buying experience i will always go back! More

Great service, problem was solved in 30 min for low cost will come back again will come back again More

Sensitive to cost concern All evaluation points were covered The video footage was nice Thank you covered The video footage was nice Thank you More

Once again, Mark was truly awesome. He kept me in the loop and made sure I knew what was going on. He kept me in the loop and made sure I knew what was going on. More

All of the Service Advisors are top notch. Mark was mine for this service. He thoroughly explained what needed to be done as well as why. Mark was mine for this service. He thoroughly explained what needed to be done as well as why. More

My Service Advisor was great. Had not worked with him before. Everything was explained well and service was completed on time and I was notified. Very personable and helpful. Had not worked with him before. Everything was explained well and service was completed on time and I was notified. Very personable and helpful. This is my 8th or 9th Acura from Arlington and mostly because of the Service Department. They are all great. More

Was able to schedule appointment at desired time frame. Service has been completed as promised. Service has been completed as promised. More

Roger and the rest of the service team are terrific. Fast, efficient service and courteous attention. Thank you! Fast, efficient service and courteous attention. Thank you! More

The initial contact was good. I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the ca I had four people from the dealership contact me to schedule an appointment to see the car. When I got to the dealership I had questions about the car and got no answers. Then the salesman took me to the car and again had no answers to my questions. The car was dirty and some of the storage boxes for tools ect were loose in the front storage compartment. I spent 20 minutes with the car and was uncomfortable with my treatment. Unfortunately it is the car I have been looking for but my experience at the dealership made me uncomfortable. More

The best service team in the Chicago area. I have been servicing all my Acuras since 2004. I have been servicing all my Acuras since 2004. More