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Arlington Acura in Palatine

Palatine, IL

4.5
1,664 Reviews
Call Dealership (224) 637-1380
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1275 E Dundee Rd

Palatine, IL

60074

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1,664 Reviews of Arlington Acura in Palatine

April 25, 2023

Everyone was nice and helpful. . From sales to the financial department. I was so pleased with the customer service . More

by Devra.gamble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Gonzales, Dimitar Atanasov
Report | Print
April 13, 2023

My 23 year experience with the service staff has been worth 5 stars each and every time!! More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Mark Neitzke, Aamer Ali, Steve Farmandi
Report | Print
April 05, 2023

Brandon was great and easy to work with. Dealership lost 1 star because the car I had scheduled to test drive was not there when I arrived, even though I continued to get emails/texts about More

by TF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Brandon Damerjian
Report | Print
Apr 07, 2023 -

Arlington Acura in Palatine responded

Hello, we're happy you found our staff to be so supportive during your experience here at Arlington Acura In Palatine. Thanks again for the recommendation, and have an amazing day!

April 05, 2023

Great service. Knowledgeable service advisor. Smooth pickup and drop service. Effective and efficient service. Professional. More

by Sachin
Recommend Dealer
Yes
Employees Worked With
Aamer Ali
Report | Print
Apr 08, 2023 -

Arlington Acura in Palatine responded

Hi Sachin, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arlington Acura In Palatine. If you're ever in need of more help, please let us know!

March 31, 2023

Mark in the service department is always helpful, honest and professional! I would go back to this dealer. More

by Suzyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neitzke
Report | Print
Apr 03, 2023 -

Arlington Acura in Palatine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Acura In Palatine! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2023

Highly professional team. Exceptional service. Definitely I will recommend friends and family buy and lease cars at Arlington Acura. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aamer Ali, Stephen Gonzales, Gene Shenkman
Report | Print
Mar 30, 2023 -

Arlington Acura in Palatine responded

Thank you, Alex, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Mar 31, 2023 -

Arlington Acura in Palatine responded

Hi Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Arlington Acura In Palatine! If you're ever in need of more help, please let us know!

March 29, 2023

Upon entering the show room I was met by Brandon Damerjian who after listening attentively as I explained my situation searched through the pre driven inventory and selected an Acura 2020 ILX for me More

by petec
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrian Pawlikowski, Brianna Modugno, Brandon Damerjian
Report | Print
Mar 30, 2023 -

Arlington Acura in Palatine responded

Thanks for sharing your thoughts about your experience with Arlington Acura in Palatine. We appreciate your business and hope to see you again soon!

Mar 31, 2023 -

Arlington Acura in Palatine responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arlington Acura In Palatine. If you have any further questions, please give us a call. We're always happy to help!

March 23, 2023

Jon, the sales person, was very helpful and efficient in handling my purchase. Thank you Arlington Acura. More

by jerryfrost27
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Burzawa
Report | Print
Mar 23, 2023 -

Arlington Acura in Palatine responded

Thank you, Jerry! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jonathan met your expectations. Thank you again for choosing Arlington Acura in Palatine, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2023

Steve in Service dept was excellent. As was the technician that worked on my car. More

by Shonniebilin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Farmandi
Report | Print
Mar 11, 2023 -

Arlington Acura in Palatine responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steve and the team met your expectations. Thank you again for choosing Arlington Acura in Palatine!

March 08, 2023

My purchasing experience in buying my 2023 RDX was excellent. No pressure at all. Was able to test drive several cars and picked one off the lot. I highly recommend this dealership. Their service More

by Kingsland Coombs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Clark, Aamer Ali, Scott Mattran
Report | Print
Mar 08, 2023 -

Arlington Acura in Palatine responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new 2023 RDX! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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