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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,041 Reviews

1,041 Reviews of Arlington Heights Buick GMC - Service Center

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May 01, 2025

Car was ready when promised. All issues were addressed. Micheal was very informative, professional, and polite. More

by Vdbdotthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Arlington Heights Buick GMC responded

We're glad to hear our team provided you with informative and professional service. We hope everything is running smoothly after addressing all your issues. Thank you for choosing Arlington Heights Buick GMC.

April 26, 2025

Mark is great! He was very responsive and explained everything perfectly. Will gladly be going back because of the team. More

by tlarkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Arlington Heights Buick GMC responded

We're glad to hear our team provided you with a great experience. Wishing you many enjoyable journeys ahead from all of us at Arlington Heights Buick GMC.

April 26, 2025

The service representative was very customer service oriented. He suggested services, as recommended by Buick, but did not push. The car was services in a timely manner. The lounge with coffee and wa More

by kenslip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Figueroa
Apr 26, 2025 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us. We’re glad our team made your visit enjoyable and convenient at Arlington Heights Buick GMC.

April 21, 2025

Easy to schedule. My advisor was great, he had all the details for me to make decisions about my service. They got me in quickly and had my car ready as promised. Comf More

by 65jstear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Arlington Heights Buick GMC responded

We appreciate your feedback and are glad our team met your expectations. Thank you for choosing Arlington Heights Buick GMC.

April 18, 2025

Always great service great follow up and expert repairs. No complaints regardless of service advisor irs always a great experience.. Even when there are unexpected repairs and costs More

by mgmarini74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lubrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Arlington Heights Buick GMC responded

We're glad that you appreciated the service, follow-up, and repairs here at Arlington Heights Buick GMC. Wishing you smooth rides ahead.

April 12, 2025

Friendly, fast service appointment. And, first service for oil and tire rotation is free after buying a new truck More

by Chris S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Arlington Heights Buick GMC responded

We appreciate your positive feedback about our service appointment. The team at Arlington Heights Buick GMC is glad you enjoyed the complimentary oil change and tire rotation.

April 11, 2025

Michael greeted me at the counter while I explained my problem for coming in for service. He graciously took care of my problem, while honoring my policy's benefits. My Buick was taken care in less than More

by tonypace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Arlington Heights Buick GMC responded

We're glad to hear our team could assist you efficiently. Thank you for sharing your experience at Arlington Heights Buick GMC.

April 11, 2025

This dealership gives quality service and customer care . Michael addressed the service that was required. More

by hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Arlington Heights Buick GMC responded

Thank you for your review. We're pleased to know you received the quality service and customer care you'd expect from Arlington Heights Buick GMC.

April 10, 2025

Our preferred dealer for new and used car sales and service. Bonus that it is within walking distance from our house. Service is always top-notch. Asked for work to be done by 12:30pm and it was com More

by mjakubow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Arlington Heights Buick GMC responded

We appreciate your continued trust in Arlington Heights Buick GMC. We're glad you found our service convenient and timely. Wishing you all the best from just down the street!

April 07, 2025

Everyone was very courteous and professional, work was done in a timely manner, great experience! Would not hesitate to bring vehicle back to them. More

by laducal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelley Barr
Apr 08, 2025 -

Arlington Heights Buick GMC responded

Thank you for the kind words and trust in Arlington Heights Buick GMC. We look forward to seeing you again.

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