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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,042 Reviews

1,042 Reviews of Arlington Heights Buick GMC - Service Center

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April 16, 2024

Had a noise. that seemed to be the brakes. I just wanted checked out so no damage was happening. Made the appointment for the next morning. After arriving Dean s More

by BVOHL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
Apr 18, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

April 16, 2024

Always friendly and knowledgeable. The service staff keeps you informed and makes sure you are updated. They make sure repairs are done right and charges are fair. More

by Jimdcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay
Apr 18, 2024 -

Arlington Heights Buick GMC responded

Jim, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

April 16, 2024

This used to be Sullivan. Most of the staff stayed and the experience they brought to the new owner group paid off. This is a good place to shop your next vehicle purchase. More

by paulleck1
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Audino, Dean Fay
Apr 18, 2024 -

Arlington Heights Buick GMC responded

Thank you for taking the time to leave a positive review, Paul! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Arlington Heights Buick GMC Team

April 12, 2024

Allie was wonderful in taking care of me. I’ll always recommend this dealership to others! More

by graffiecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Aiello
Apr 15, 2024 -

Arlington Heights Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Arlington Heights Buick GMC Team

April 09, 2024

Dean Fry will take care of you like you are family and do everything in his power to make sure everything is done exactly as you would like. More

by Younggazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Fay, Joel E. Gallardo
Apr 10, 2024 -

Arlington Heights Buick GMC responded

We are truly grateful for this awesome review! We are thrilled that Dean was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Arlington Heights Buick GMC Team

April 07, 2024

Best service experience I’ve ever had at a dealership. Chris Parisi took great car of my wife’s car at the last minute. More

by Pete01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Chris! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

April 06, 2024

Car needed an oil change, but Dean advised us that it was also time for a transmission fluid exchange, and a tire rotation and balance. He explained the cost of each and applied any available discounts. We More

by mjakubow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Apr 08, 2024 -

Arlington Heights Buick GMC responded

It’s great to know that Dean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

April 04, 2024

Allie was exceptional took care of me from check in, updates and out the door. Thank you More

by Stevenberzon
Recommend Dealer
Yes
Employees Worked With
Allie
Apr 08, 2024 -

Arlington Heights Buick GMC responded

Thank you for providing this amazing feedback, Steven! Our team appreciates your comments and we hope that you will visit us again soon! Sincerely, The Arlington Heights Buick GMC Team

April 02, 2024

Completely satisfied with service today on my Revenir. Service writer Dean Fay excellent. Thank you. More

by Kar
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Apr 03, 2024 -

Arlington Heights Buick GMC responded

It’s great to know that Dean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

April 02, 2024

Elizabeth set a badly needed last minute appointment for me to have my Buick Lacrosse serviced. Arlington Heights Buick GMC staff always goes the extra mile to make me smile! Eliot Pergricht in sales is a p More

by Broker80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alli Aiello, Dean Fay
Apr 03, 2024 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

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