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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,063 Reviews
Call Service Center (847) 754-4952

1,063 Reviews of Arlington Heights Buick GMC - Service Center

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January 31, 2024

My husband called twice to ask a question regarding the tire monitoring system that was recommended getting fixed. No one returned his call. More

by Dina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Fay
Report | Print
Feb 02, 2024 -

Arlington Heights Buick GMC responded

Thank you for sharing this review regarding your experience with us, Dina. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ariel Szwec, GM ariel@ahbuickgmc.com

January 26, 2024

Chris went above and beyond to take care of my gmc service needs. Very professional and communicative. Thank you again Chris More

by Jasmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Arlington Heights Buick GMC responded

Jasmin, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

January 24, 2024

Every one was super nice and genuine and took care of what I needed done on my vehicle super fast. Great service! More

by Gmc360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Report | Print
Jan 24, 2024 -

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

January 18, 2024

Since 1994, we have been buying/leasing autos from this dealership. The number one reason is the service department. I wouldn't do anywhere else even with it being a 45 minute drive each way. More

by LeeBee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki, Dean Fay
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Jan 19, 2024 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review and for traveling to Arlington Heights Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

January 17, 2024

after brutal cold weekend I was worried they couldn't accommodate a walk in for an oil change. They squeezed me in and got me out of there in less than 2 hours. Great service as always! More

by Ali Zaimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Jan 19, 2024 -

Arlington Heights Buick GMC responded

Hi Ali, and thanks for your kind words! We appreciate our team here at Arlington Heights Buick GMC and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Arlington Heights Buick GMC Team

January 17, 2024

Thank you very much for everything I was so happy to be there one again thx More

by javier.eloisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Petersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Arlington Heights Buick GMC responded

Javier, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

January 16, 2024

I received excellent service. I was beyond satisfied with my service. I didn’t want to type all of this. lol… More

by Dixon.marques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Arlington Heights Buick GMC responded

Dixon, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

January 05, 2024

Brian was great! He was nice, accommodating, understanding and responsive. I really appreciated his help! More

by scott delevitt
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Report | Print
Jan 05, 2024 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience working with Brian, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

January 04, 2024

Love the personnel and the way they help with any problems. I would highly recommend this dealership to anyone! More

by graffiecheck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Report | Print
Jan 05, 2024 -

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

December 30, 2023

I took in my vehicle for service and Dean Fay did a great job servicing and repairing all the details in the vehicle. Great experience with Dean Fay More

by ctlandscaping.ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Fay
Report | Print
Jan 02, 2024 -

Arlington Heights Buick GMC responded

It’s great to know that Dean provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

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