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Arlington Heights Buick GMC - Service Center

Arlington Heights, IL

4.9
1,061 Reviews

1,061 Reviews of Arlington Heights Buick GMC - Service Center

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July 26, 2022

David Keas was very polite, and took care of everything we talked about! Would recommend having service done at Arlinton Heights Buick GMC. More

by nanclee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Jul 26, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that David was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

July 23, 2022

Easy to schedule. Quick, clean, informative during servicing. Nice lounge. Dave was very knowledgeable and polite. More

by Julie H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Jul 25, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

July 21, 2022

I'm always treated in a professional yet friendly manner. I am a returning customer. Definitely recommend! More

by bjsmitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jul 22, 2022 -

Arlington Heights Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

July 20, 2022

Brian was super. So hopeful and keeping touch with me with any thing that came along. More

by bcb186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jul 21, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! I'm very happy to hear that Brian was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

July 19, 2022

The Service Personnel are Efficient and pleasant. They make sure that you understand work that needs to be done and work that was completed. More

by RobynL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Arlington Heights Buick GMC responded

Robyn, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Arlington Heights Buick GMC Team

July 16, 2022

Zaia is amazing! Customer Service beyond expectations. He is very helpful with all my questions and went above and beyond More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia
Jul 18, 2022 -

Arlington Heights Buick GMC responded

Rhonda, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Zaia went above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

July 14, 2022

Service department is very helpful. Great customer service by David Keas. Will return for vehicle service in future. More

by Shoukat Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Keas
Jul 15, 2022 -

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

July 09, 2022

I love my experience here. From the car purchase, Mike in finance and the oil service is so wonderful. Enjoying a fresh cup of coffee while choosing to wait is great. They are More

by feliciachicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Arlington Heights Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Buick GMC Team

July 08, 2022

Brian is conscientious as well as thorough in his comprehensive recommendations for servicing the demands of your mileage-driven vehicle. He responds with encouragement for services that may be delay More

by Andyisok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jul 11, 2022 -

Arlington Heights Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Arlington Heights Buick GMC Team

July 08, 2022

Very friendly staff when I arrived for safety recall on my 2012 Buick. Brian was quick to get me checked in and get the work started. The work was completed quicker than expected, which was pleasant surpri More

by Tadpole
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Jul 11, 2022 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

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