Arlington Toyota - Service Center

I took my car in for an oil change and to check the brakes. I arrived at 9 like requested and heard NOTHING from Alisa for 5 hours when I finally tracked her down I agreed to get the brakes done. At 5 brakes. I arrived at 9 like requested and heard NOTHING from Alisa for 5 hours when I finally tracked her down I agreed to get the brakes done. At 5 she told me it was done so I paid and for over an hour Alisa told me they were road testing it. For over an hour I waited when I tracked her down she said they heard a noise and took it on a second road trip. After 6 a mechanic brought it back and I talked to him. They just finished. There was no noise there was not 2 road tests then he left my keys on Alisas desk and walked away. She was gone and anyone could have grabbed my keys so I grabbed them and left. More

Service advisor was great. The technicians that worked on my recall left scratches on the passenger side door area, sticky liquid drops of drink and a mess of chocolate on my c The technicians that worked on my recall left scratches on the passenger side door area, sticky liquid drops of drink and a mess of chocolate on my console . And moved things that were in the back all strowed around. More

Excellent service. Very honest And professional too I used maintenance Warranty by Toyota Never have to wait To long to get my car service Very honest And professional too I used maintenance Warranty by Toyota Never have to wait To long to get my car service More

Always great service. Chauncey always makes sure that my car is serviced properly. I like that he always answers my questions in great detail to make sure I have an unders Chauncey always makes sure that my car is serviced properly. I like that he always answers my questions in great detail to make sure I have an understanding of the process or issue. More

Gillian was knowledgeable and professional. Got me in and out in under 1 hour. Provided good information! Got me in and out in under 1 hour. Provided good information! More

Made appointment 10:40 and was told there was a 2 hour wait, but I was there for nearly 3 hours 😠. What is the point in making appointments????? wait, but I was there for nearly 3 hours 😠. What is the point in making appointments????? More

In all the service visits I had this was the first time I felt like an important customer. Randy made me feel like I was an important person and treated me that way, in contrast to others who treated me like felt like an important customer. Randy made me feel like I was an important person and treated me that way, in contrast to others who treated me like a “second class nobody” one service person in the past told me to go elsewhere for service. Thank you Randy. More

I Have been buying and repairing at Arlington Toyota for 25 years. Fantastic Service and Honest Advice. Thank You again. 25 years. Fantastic Service and Honest Advice. Thank You again. More

They miss reported the mileage by an extra thousand miles. It was a fine job. Otherwise. Thank you we have been using Arlington Toyota since December 7, 2016. miles. It was a fine job. Otherwise. Thank you we have been using Arlington Toyota since December 7, 2016. More

Easy to make an appointment and quick to get a minor service taken care of. service taken care of. More