Arnold Chevrolet

I recently leased a Chevy and overall had a great experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyabl experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyable. John, the Assistant General Manager, was also great to work with and went above and beyond to help. Even after I picked up the car, they both answered the phone right away whenever I had questions, which really stood out and showed their commitment to excellent customer service. The only negative part of my experience was with Mr. Lee in the finance department. He rushed us through signing our paperwork without explaining anything clearly, which made the process stressful. While back at Henry's desk, I shared my concerns with him, he immediately apologized for Mr. Lee’s behavior and kindly went over the details of my lease with me. Mr. Lee also repeatedly tried to get us to open a GMC credit card even after we declined several times. When we were finished, he threw my check on the table and told me it wasn’t “clear enough” before walking away. It honestly almost ruined the deal for me, which was disappointing given how wonderful everyone else was. Overall, I’d still recommend the dealership thanks to Henry and John, they truly made the experience positive despite the frustration in finance. More

service was excelant and fixed my car and solved all problems and day car was being worked on gave me a ride home thanks jeff robb problems and day car was being worked on gave me a ride home thanks jeff robb More

The dealership was very accomodating and helped me move through the lease process with ease. through the lease process with ease. More

All employees were very professional and courteous. My service advisor was pleasant and explained all things to me well. My service advisor was pleasant and explained all things to me well. More

No pressure while selecting my vehicle. Ron Wood was very patient while looking at vehicles.🚗 will be telling friends and family about my experiences there Ron Wood was very patient while looking at vehicles.🚗 will be telling friends and family about my experiences there More

Everything was great answered questions and said everything was fixed that needed to be fixed took longer then expected due to a broken replacement piece they ordered but it was rectified the next d everything was fixed that needed to be fixed took longer then expected due to a broken replacement piece they ordered but it was rectified the next day. He was very apologetic More

Arnold Chevrolet is the BEST dealership on the South Shore of Long Island. They are always helpful and professional and treat their customers with respect. It's always a pleasure dealing with them! T Shore of Long Island. They are always helpful and professional and treat their customers with respect. It's always a pleasure dealing with them! Thank you! More

THE FIRST TIME I HAVE LEFT THIS DEALERSHIP, IN 20 YRS. , FEELING ABSOLUTELY SCREWED BLUED & TATOED. WENT IN FOR AN INSPECTION, $37 CAME OUT WITH A $320+ BILL. WIPERS $70, TOP OF THE LINE BOSCH $40. 2 AIR F , FEELING ABSOLUTELY SCREWED BLUED & TATOED. WENT IN FOR AN INSPECTION, $37 CAME OUT WITH A $320+ BILL. WIPERS $70, TOP OF THE LINE BOSCH $40. 2 AIR FILTERS, DID I REALLY NEED THEM ?? $160. AC DELCO LESS THAN $60, A 10 MIN. INSTALL TIME.? I DO UNDER STAND ALL ABOUT BEING IN BUSINESS IS TO MAKE MONEY, NOT A CHARITY.. LASTLY, FOR THE FIRST TIME, ADDED 3% TO THE BILL BECAUSE I CHARGED IT ! BRAVO ARNOLD, ALWAYS TAKE CARE OF YOUR LONGTIME LOYAL CUSTOMERS.. More