Arnold Chevrolet

Not even servicing any Corvettes. Even though they sell corvette they don't have a Corvette tech to service them. Their online service request is also a joke. I bought a car from them several years ago, th corvette they don't have a Corvette tech to service them. Their online service request is also a joke. I bought a car from them several years ago, they were bad then, now they're worse with a subpar service department. More

John L was very vague . Was buying a 60 k suburban. Then finance guy tells great deal and extended warranty needed as well . The warranty was 4 k and vehicle already has warranty. Then i have to pull teeth finance guy tells great deal and extended warranty needed as well . The warranty was 4 k and vehicle already has warranty. Then i have to pull teeth to get him to tell me my interest rate . It was 9% . Nobody with good credit pays this high rate . They also make you finance with there bank so they can screw you . These guys are completely crooked . Do not waste your time . They insult your intelligence.. Im done with them . No deal . Brian - Morristown, NJ More

Excellent service Richard Dahlgren,service manager, is tops when service is needed. He listens to your requests whether it be a problem or routine service required. All Richard Dahlgren,service manager, is tops when service is needed. He listens to your requests whether it be a problem or routine service required. All drop offs are handled immediately and to my satisfaction every time. He assures that you are comfortable and takes care of all details.John and all the service representatives at Arnold are the very best. More

A+ Great Job Bought our car for 50,000 mile service and Chris Service rep was very friendly and knowlegeable Frank service tech knew his stuff. Very friendly Bought our car for 50,000 mile service and Chris Service rep was very friendly and knowlegeable Frank service tech knew his stuff. Very friendly More

Rude uninformed sales people and management Visited dealership on Sunday and wanted to work numbers on a new lease. Test drove car. All was fine until that point. Salesman came back and said th Visited dealership on Sunday and wanted to work numbers on a new lease. Test drove car. All was fine until that point. Salesman came back and said they didn't have the car we wanted and he would need to locate one and call me with the figures. I said no problem. Called on Monday. Told me I needed to come in for the numbers. I let him know I was very busy but would try to make it. In the meantime, visited another dealer who had the car I wanted in stock, but I wanted to be fair and give them a chance to make the deal. Arrived today and the salesman was with another customer who was taking forever. There were at least 2 other sales people sitting around doing nothing. After a while I interrupted the salesman and asked for him to call me with the figures because I had to go. He said I'd have to come back. I told him I'm not coming back and presented him with the deal I have on the table. He told me that deal was impossible and I should buy 10 of them. I'm not going to buy 10, but I did just sign to pick up the one. More

insulting and rude the one star and only star they deserve is because of their manager who had to spend time on the phone with me apologizing after their salesman sent i the one star and only star they deserve is because of their manager who had to spend time on the phone with me apologizing after their salesman sent insulting TEXT MESSAGES to my phone. I will not name names because they would have grounds to have this removed but here is what happened. I was offered a price and CONTRACT with money down before they even ran my credit, then of course, they come back with a different price the next day, ok, no big deal, I was understanding and got my $500 deposit back. I was told the salesman could contact me if better deals came in. He texts me the next week on a Saturday morning and says he can get me "close" to the number he originally quoted me, I tell him to give me the number , HE RUNS MY CREDIT AGAIN, with no forewarning or authorization (the last contract was null), I get a 16 point second hit from their 2nd hard inquiry. I ask him about 1st time, he denies it, I ask him about it 2nd time, he denies it, 3rd time, he admits it but says it won't affect my credit score, I send h8im the screenshots of how it did affect it, his response? "EXCUSE ME FOR TRYING TO HELP YOU, MAYBE YOU SHOULD GO BUY A HONDA". I'm sorry, WHAT?! on what planet is that ok? I tell him this is not ok and very insulting and his reply "DO ME A FAVOR AND LOSE MY NUMBER" READ THE REVIEWS BEFORE YOU GO, YOU HAVE BEEN WARNED. I'LL BE POSTING THIS EVERY AND ANYWHERE. DON'T DO IT. EVEN THEY KNOW YOU SHOULD GO BUY A HONDA! MANAGER IS LOOKING INTO THIS FOR ME, I'LL UPDATE ACCORDINGLY. More