Arnold Chevrolet

Great dealership I have purchased 4 autos from this dealership and they have always found them to be very professional without any high pressure approaches. They have I have purchased 4 autos from this dealership and they have always found them to be very professional without any high pressure approaches. They have not played any of the games that I have found other dealerships play. The service department has been extremely good and has taken me in when I needed something quickly before going away. I have had trouble free ownership with all the vehicles purchased and have driven them for many (100,000+) pleasurable miles without event. Highly recommend them. More

Useless degrading service dept....service manager is extreme Purchased a used car with an extended warranty, brought vehicle back 3 times while still under dealer warranty they wanted nothing to do me. Continue Purchased a used car with an extended warranty, brought vehicle back 3 times while still under dealer warranty they wanted nothing to do me. Continued to brush me off even after I had car checked by 2 other separate mechanics. My son continued to have the same issues in PA, took the car to a jeep dealer who contacted the extended warranty who covered the work, of course I had to lay out money for certain parts that were not covered at full price but would have been covered under the dealer warranty....no wonder they didn't want to fix anything. The only care about selling the car and getting your money, once you walk out that door you don't matter to them anymore. Fighting them know to get back my money that I had to lay out for repairs. More

Love the Car - really don't love the dealership Terrible service from top to bottom. Dealt with 5 sales reps beside finance. All they were interested in was money (that I finance through them) and Terrible service from top to bottom. Dealt with 5 sales reps beside finance. All they were interested in was money (that I finance through them) and taking possession before the end of the month. When I said no to both, so went all service. It took 10 emails and phone calls just to get the MSRP Invoice for my bank! When the original sales rep called after I bought the car and I told her of the poor service, she couldn't get off the phone fast enough. And nothing further happened. I got a congratulatory email on the car. I responded of my disappointment over the whole process. Again, nothing happened. I spent $40,000. Doesn't that warrant even a modicum of good service? Maybe it was my fault. Maybe I should have simply cancelled the sale and gone someplace else. Love the car but buy at another dealeship! More

Rude and Spiteful dealer owner I had difficulty getting my $1000 deposit back. Manager got mad because I bought car from another dealer. He won't service my 2 Chevys I had difficulty getting my $1000 deposit back. Manager got mad because I bought car from another dealer. He won't service my 2 Chevys More

an extremely insulting and dishonest group of people The worst Chevy dealership visit imaginable. John the salesman couldn't be less familiar with features and options available on my model of interest. The worst Chevy dealership visit imaginable. John the salesman couldn't be less familiar with features and options available on my model of interest. Had to educate him several times about several options and their pricing as seen on the Chevy website. Wanted to trade my current vehicle and he and the manger falsified the history report on my vehicle and tried to convince me that it was totally devalued because of an accident they wanted me to believe occurred with it. Produced a copy of a car history report that did not even match my actual vehicle which was a total scam. These are very dishonest people that will lie and go to any extreme to make a few more dollars for themselves. It's actually very sad because I purchased a Chevy from them a few years ago. STAY FAR AWAY FROM ARNOLD CHEBROLET! More

Great Purchase Experience Lew provided a great deal, explained the options, followed up and was patient with my questions. I had lots of questions because it's the first time Lew provided a great deal, explained the options, followed up and was patient with my questions. I had lots of questions because it's the first time I've bought a car for myself in over 30 years. He was patient and friendly even after the sale he answered my follow-up questions. When the car arrived they installed all of the dealer installed options perfectly and had the car prepped, spotless and ready when I got there. The dealership is friendly and helpful with convenient hours. The experience reminded me of buying cars when dealers cared about the customers. It's not one of those high volume anonymous buyer dealerships. I've recommended it to several people at work and recommend it to you as well. Though this review is about sales I can tell you that service is just as good as well. I took my classic Camaro there for some serious work and they did a great job. More

Customer service is aweful. I will.NEVER BUY A CAR THERE AGAIN. THE SERVICE PEOPLE ARE NASTY. NEVER AGAIN. THEY TREAT CUSTOMERS WITH RUDENESS AND DISRESPECT. Don't buy a car ther I will.NEVER BUY A CAR THERE AGAIN. THE SERVICE PEOPLE ARE NASTY. NEVER AGAIN. THEY TREAT CUSTOMERS WITH RUDENESS AND DISRESPECT. Don't buy a car there if you have self respect. More

Naaty, rude service department The service department treated me like trash! Got an extended warranty and wanted to get my car fixed on a Saturday for emergency break and was told I The service department treated me like trash! Got an extended warranty and wanted to get my car fixed on a Saturday for emergency break and was told I would need to leave it for DAYS! Had to go else where. Then c Had to fight to get service on Saturday. They don't have loaners, don't offer rides home or the RR. THEY WERE REALLY NASTY AND I MEAN EVERY GUY I DEALT WITH ON THREE SEPERATE OCCASIONS! More

Good experience Jeff the salesman was great.No pressure and knowledgeable Got the car for a great price.A bit under Kelly blue book low value.John at finance needs to Jeff the salesman was great.No pressure and knowledgeable Got the car for a great price.A bit under Kelly blue book low value.John at finance needs to lighten up a bit.Cost them a star More

NO SERVICE DEPARTMENT! I purchased a new Corvette and within a month noticed that it was leaking oil. I called ARNOLD CHEVROLET and attempted to schedule an appointment. I I purchased a new Corvette and within a month noticed that it was leaking oil. I called ARNOLD CHEVROLET and attempted to schedule an appointment. I was told I had to wait TWO WEEKS! The service manager RICH, said that this was his earliest available appointment. He suggested that I speak to my salesman about the problem(?) Does SALES now do SERVICE! I told him I did not feel comfortable driving the car while it was leaking oil. ARNOLD CHEVROLET COULD DO NOTHING FOR ME! I GOOGLED the problem to see if this dry sump engine had oil issues. In several AUTO FORUMS I saw that people were complaining about GM SERVICE BACK UPS...ON ALL GM CARS. Some car owners were waiting months. I thought I was safe purchasing a car that was not on the recall list.....how wrong was I. The thing that disappoints me the most is that GM knew about these defect autos for years and opted not to do anything about it. More