Arrowhead Honda - Service Center

Service - Oil Change/Tire Rotation Seth greeted us with a very warm welcome. And guided us through the construction. He was able to get us through the process in a very timely manner. Seth greeted us with a very warm welcome. And guided us through the construction. He was able to get us through the process in a very timely manner. I was very satisfied with his service. More

Thanks Tom! You are easy to deal with and no non-sense! I stopped by Arrowhead Honda to have a nail in my tire repaired..... Turns out the nail was too close to the sidewall making the tire nonrepairable. M I stopped by Arrowhead Honda to have a nail in my tire repaired..... Turns out the nail was too close to the sidewall making the tire nonrepairable. My tires already had over 50,000 miles on them and I knew it was almost time to replace them. I had done some shopping around and knew what kind of price I was looking at Discount Tire Co. When my service manager Tom Urbina gave me the update on my vehicle he was thorough and explained my options in detail. He then offered me a very competitive price and said they could have my tires mounted in an hour. I had Tom replace all four tires and left feeling like I got a good deal, in less than an hour. I have dealt with Tom on more than one occasion and every time he takes the time to explain things well and actually seems to care about making his customer happy. Thanks Tom, I will be coming back in the future. More

Great service! The staff is very friendly & professional. My auto service provided was well done in a timely manner. Thank you for a great first time experience. The staff is very friendly & professional. My auto service provided was well done in a timely manner. Thank you for a great first time experience. More

Coupon issues yet again The Positive: Arrowhead Honda is undergoing massive renovations and yet, they are still surprisingly efficient. The Negative: They don't honor coupon The Positive: Arrowhead Honda is undergoing massive renovations and yet, they are still surprisingly efficient. The Negative: They don't honor coupons even though they say they do. It was deja vu all over again. I bring in a Bell Honda oil coupon for 17.95, service guy looks at it and says "Sorry, I can't do that." Here we go again. This happened before and I left a review on Google and Facebook. There's just too much inconsistency with the service guys and the policies they SAY they agree to. To their credit, the last time I wrote a review, the service mgr. responded and remedied the situation. But how many times is this going to happen? I can't stand inconsistency. I'm debating on whether to come back or find a local mechanic who will do my oil for slightly cheaper. More

Service Everything went very well. Quicker than promised. Food coffee. Friendly people. Convenient location and process. Had a tv to watch. Had a paper to rea Everything went very well. Quicker than promised. Food coffee. Friendly people. Convenient location and process. Had a tv to watch. Had a paper to read. More

Had an issue with my battery My CRV was only 15 months old and the battery developed an issues, Eddie was able to get me taken care of right away with a new battery My CRV was only 15 months old and the battery developed an issues, Eddie was able to get me taken care of right away with a new battery More

Satisfied Customer I brought my car in for matainence. Jimmy was the person in the service department who helped me. He was very thorough about telling me what needed to I brought my car in for matainence. Jimmy was the person in the service department who helped me. He was very thorough about telling me what needed to be done to keep my car in good shape. He answered all my questions. I was very satisfied with the help and information he gave me. More

Awesome as Usual Robert Quintana in the service department did a great job of handling my service needs. Very straight forward and efficient. I have been coming to t Robert Quintana in the service department did a great job of handling my service needs. Very straight forward and efficient. I have been coming to this dealership for over 20 years and will continue to do so. More

Excellent Tom does a great job communicating always gets back with you right away. He explains what needs to be done now and what can wait till next service. I Tom does a great job communicating always gets back with you right away. He explains what needs to be done now and what can wait till next service. I Appreciate this kind of service. More

Battery service Replaced my failed battery under warranty. Wasn't sure is was covered, but I was pleasantly surprised. Great experience. Would definitely visit this d Replaced my failed battery under warranty. Wasn't sure is was covered, but I was pleasantly surprised. Great experience. Would definitely visit this dealership again. More