Arrowhead Honda - Service Center

Derek always a pleasure to work with. Derek Smith makes it smooth and easy to get my oil change done. He already has all my info ready and knows just what I need, he keeps me updated throu Derek Smith makes it smooth and easy to get my oil change done. He already has all my info ready and knows just what I need, he keeps me updated throughout the process. More

Stellar service and a Great experience I had a great experience having my CRV serviced at Arrowhead Honda and Brandon Whitaker is the nicest and friendliest service manager I have ever wor I had a great experience having my CRV serviced at Arrowhead Honda and Brandon Whitaker is the nicest and friendliest service manager I have ever worked with. More

Friendly service . Car in and out in a timely fasion. Brandon very knowledgable. He was helpful in setting up an appointment for my other Honda. . Car in and out in a timely fasion. Brandon very knowledgable. He was helpful in setting up an appointment for my other Honda. More

Antwon was great! This was my first visit to Arrowhead Honda. I’ve previously gone to Bell Honda, but my most recent trips there have been disappointing to say the leas This was my first visit to Arrowhead Honda. I’ve previously gone to Bell Honda, but my most recent trips there have been disappointing to say the least. I’ll definitely be back to Arrowhead for my future service needs. More

Awesome as usual I travel over an hour to have my car serviced As always the service at Arrowhead is the best. I have choices of dealerships to have the work done a I travel over an hour to have my car serviced As always the service at Arrowhead is the best. I have choices of dealerships to have the work done and would not think of any other place to go but to Arrowhead. It’s worth the drive! More

Great service! Antwon was great. He is very friendly and welcoming. My car was serviced quickly and the work done was exactly as described. I highly recommend Arrowh Antwon was great. He is very friendly and welcoming. My car was serviced quickly and the work done was exactly as described. I highly recommend Arrowhead Honda. More

Antwon is attentive and positive Antwon explained the B1 requirements and options clearly and quickly. There were 3 customers checking out at the same time and handled it like a pro. Antwon explained the B1 requirements and options clearly and quickly. There were 3 customers checking out at the same time and handled it like a pro. He asked a coworker for help and juggled two of us perfectly. He genuinely looks like he's proud to work for Honda. I had an experience a week prior to my B1 Service that upset me. Took the car in for a minor phone connection issue. When I drove it away, I got about 30 feet before every warning went off include brake system failure and steering system failure. After waiting 45 minutes, they gave me the car at 5:55pm and said it was fixed. I got about 30 feet away before the same error happened again and I immediately turned around. By 6:02pm the service department was completely dark. I got the attention of the technicians in the garage and they attempted to call a service person, but that person never answered their phone. I ended up using the night drop and paying for an Uber to get home. Rude. Brought another car in to fix my shifter button today. Steve has an attitude in his responses that makes you feel like you're asking stupid questions and just wasting his time. Worst yet - he begs for positive reviews because he says he needs them to "feed his family". You get positive reviews for being polite and attentive, not just for showing up. Despite these experiences - This facility is not the closest Honda dealership to our home. We come back because of the people and the service. More

Worked hard to fix the problem with the navigation system Great dealership, went out of their way to fix the problem with our navigation system on our 2018 Odyessy.. Under construction but waiting areas was c Great dealership, went out of their way to fix the problem with our navigation system on our 2018 Odyessy.. Under construction but waiting areas was comfortable. More

Routine Oil Change We worked with Kevin Proo. He is a very professional Honda employee to work with. He knows his customers. He explained the work that needs to be do We worked with Kevin Proo. He is a very professional Honda employee to work with. He knows his customers. He explained the work that needs to be done in a thorough manner. More

Great service Ease in making appointment. Service rep was quick to respond when i arrived. Building was under remodel with very little inconvenience while in the wa Ease in making appointment. Service rep was quick to respond when i arrived. Building was under remodel with very little inconvenience while in the waiting area. More