Art Moehn Chevrolet

I have been a very satisfied customer of this dealership for many years. My previous salesconsulant and good friend, has since retired from the "sales dept, now Mikey drives the Courtesy Van. Since my lease for many years. My previous salesconsulant and good friend, has since retired from the "sales dept, now Mikey drives the Courtesy Van. Since my lease was "up" soon, I contacted the dealership via online re:cars available,credit info. etc.. I was contacted per phone by my soon-to-be sales consultant, Ray. We went through the preliminaries and setup an appointment. Ray met me @ the door and we went to his office.I was a little apprenhensive @ first but quickly at ease, perhaps by Ray's professionalism and knowledge. We discussed the Chevy I had in mind and the testdrive was next. Ray accompanied me and was very good in giving me the general overview of the Malibu. Throughout the leasing process etc. he explained every detail including the discounts I would qualify for etc.. Ray enjoys and is proud of his job, position and the dealership he represents. I need to add, during discussion of what the car was equipped with ie, OnStar and xm radio. I mentioned the "Escape"station was my favorite. When we walked out to my new 2011 Malibu, Ray had the door opened and the radio on to my favorite station! Thank you again, Ray! More

WHEN I WAS FIRST APPROACHED BY MY SALES REPRESENTATIVE,DOUG CARR, HE WAS PLEASANT AND COURTEOUS. I WENT IN QUITE UNDECIDED, AND WAS HAPPY TO BE SHOWN SO MANY SELECTIONS IN MY PRICE RANGE. A REPRESENTATIVE,DOUG CARR, HE WAS PLEASANT AND COURTEOUS. I WENT IN QUITE UNDECIDED, AND WAS HAPPY TO BE SHOWN SO MANY SELECTIONS IN MY PRICE RANGE. AFTER MAKING MY PURCHASE, I HAD THE USUAL KINKS TO IRON OUT AND LORI, MY SERVICE ADVISOR WAS A TRUE PROFESSIONAL.SHE WAS EXTREMELY THOROUGH WHEN EXPLAINING PROCEDURES TAKEN TO REMEDY THE SITUATIONS. OVERALL, I WAS PLEASANTLY SURPRISED TO BE TREATED SO WELL.I USUALLY DREAD THE NEW CAR PURCHACE EXPERIENCE. SO,I'M HAPPY TO SAY, I WILL GO BACK. More

I was very favorably impressed with the services of Todd Waldron in your new sales area. Todd was friendly, personable and certainly willing to go the extra mile to accommodate my needs. My purchase was som Waldron in your new sales area. Todd was friendly, personable and certainly willing to go the extra mile to accommodate my needs. My purchase was somewhat complicated due to trade-in exchanges and time constraints, but Todd and Scott Rice, the business manager, took over and, working together, handled everything quickly and efficiently. I didn't have to worry about anything. They reassured me that everything would work out, and it did. Both these employees are great assets to Art Moehn Chevrolet. They made the entire process easy for me as well as worthwhile. AND the price was $1000 better than we found anywhere else! Bill Zsenyuk Retired Chief of Police Manchester and Milan More

My husband and I have had the recent misfortune to require collision work on both our vehicles from separate instances within the last 60 days. The first my Impala, and second our Silverado. In both require collision work on both our vehicles from separate instances within the last 60 days. The first my Impala, and second our Silverado. In both instances from quote to completion your staff was so easy to work with. We worked with Geno(sp?), Jackie and Katie, each of them were professional and communicated clearly the repair timeframe, and were very flexible with my husband's difficult schedule. Both of the above mentioned vehicles were purchased from Art Moehn. Because of the outstanding service we continue to receive from each department of your dealership we will continue to purchase our vehicles from Art Moehn. Thank you to you and your team for the excellent service! We appreciate you all! More

Drove an hour down to Jackson to look at a vehicle. We had to walk in and ASK for a sales person. We went for the test drive and went to go in and discuss price. We asked for an out the door price. The had to walk in and ASK for a sales person. We went for the test drive and went to go in and discuss price. We asked for an out the door price. They gave us one...about $100 off the Internet price but mind you there was a doc fee on the sheet of $120. We left for lunch to discuss it. We really liked the vehicle so we decided to go back and and ask a few questions. We test drove it again and went through the vehicle and noted a few things that needed to be fixed: scratches and a loose armrest. While we were in our test drive, the sales person took another customer and we had to WAIT for him to send the guy to the loan officer before he could come out. After discussing the issues we went back in and proceeded to the loan officer. We were given no write up for the vehicle to see the agreed price etc. After filling out all of the loan paperwork items, the loan officer mentioned the monthly payment which was $40 PER MONTH higher than the bankrate.com numbers I had run. We checked his numbers and sure enough the sales person had added around $2000 to the STICKERED PRICE on the front of the car. The sales person said it was an OOPS and fixed it to our agreed out the door price ($20 more than the sticker + taxes). Again with no paperwork for us. We went back in to figure the monthly price again...again off. They were suddenly giving us an out the door + license plate fee of $155. The salesman started raising his voice at us when I objected to this OUT THE DOOR + business. My favorite part of this is that the sales person jumped in the truck and ran it up over a curve and parked it at the very front of the dealership on the grass to draw attention to it---as we pulled past to leave the dealership! More

After my mother bought a brand new Chevy Equinox from Mr. After my mother bought a brand new Chevy Equinox from Mr. Tanner, he came so highly recommended that I had to give him a chance to sell me a new Silv After my mother bought a brand new Chevy Equinox from Mr. Tanner, he came so highly recommended that I had to give him a chance to sell me a new Silverado. He was very friendly and worked hard to find the exact model truck I was looking for. After the sale he did a wonderful job with customer service to take care of minor problems that were covered under warranty. I would definitely recommend Barry to all of my friends based on my experience with Art Moen Chevrolet. Even the service department did an exellent job in taking care of me and gave me a ride home while the repairs took place. I will return to Art Moen for my next Chevrolet purchace. More

I had a fantastic experience with Art Moehn Honda. This was my first experience buying a new car, they made it a great one. They didn't force anything on you. Eric Humeston was an excellent Sales Consultan was my first experience buying a new car, they made it a great one. They didn't force anything on you. Eric Humeston was an excellent Sales Consultant, I would highly recommend him to anyone. The whole staff was very friendly and helpful. More

I had a great experience at Art Moehn. All the staff was very helpful and friendly. Barry Tanner is an EXCELLENT salesman who works hard to get the job done and make the CUSTOMER happy! It took a bit of fla very helpful and friendly. Barry Tanner is an EXCELLENT salesman who works hard to get the job done and make the CUSTOMER happy! It took a bit of flair to work me out of my leased car (over miles) into a new (used)car while dropping my payment and putting me in a car I wanted to drive but Barry Tanner got it done! Thanks Barry for all your help:) Doria McCarthy More

I have a 2005 Chevrolet Equinox and have had it 5 years with hardly any thing wrong with it other than brakes, etc. Heard some humming noises while driving and some sqeaking noises too, thought great here with hardly any thing wrong with it other than brakes, etc. Heard some humming noises while driving and some sqeaking noises too, thought great here comes a big chuck of money, something is deffintly wrong with my vehicle. Made the appt with Mike from Art Moehn Chevrolet and took it in on Wednesday morning, which I could see the board was quite filled up so it would be awhile for my car to get looked at. Mike called me back with the prognois with my truck and told me that everything was covered under my Millenium claim that I had purchased with my vehicle but I wouldn't get my vehicle back until Thursday. When he told me everything that was wrong with my vehicle to tell you the truth I didn't hear none of that because of everything was Covered!!!! I was so excited that my $1500.00 bill was only going to cost me $150.00 total and how professional he and his staff was. I would recommend coming back to Art Moehn to purchase a vehicle with the extra added Warrenty and I would also recommend getting service on my vehicle again with the great service from the Manager Mike Buckland. Thanks for such Great Customer Care Mike!!!!!! More

My husband, Aunt and I went to Art Moehn to start looking for new vehicles to lease or buy this weekend. We had heard good reviews about Art Moehn and decided to try there first rather than the Lansing Deale for new vehicles to lease or buy this weekend. We had heard good reviews about Art Moehn and decided to try there first rather than the Lansing Dealerships. When we got there Mark approached us for assistance and we incredibly helpful. He was able to get us into cars that we really liked, Honda Accord, Chevy Silverado, colors we liked, options etc...for slightly more than we paid 30 months prior...that is unheard of. Everyone I know who is buying or leasing said it was so expensive and they could not afford a new car, etc etc etc.....Mark and Paul both were very helpful in providing the extra needs for our vehicles as well. We will be repeat customers...and will not even bother going elsewhere when these leases are up! My Aunt was also very, very pleased. She leased a Chevy Equinox! Thank you Mark, Paul and Art Moehn!!! Jamie Sue Willard-Smith and Brian Smith More