Arundel Ford

My first Ford I'd been a GM guy all my life until I had a horrible experience with a GM product. So I looked at Consumer reports for histories of cars. At that poin I'd been a GM guy all my life until I had a horrible experience with a GM product. So I looked at Consumer reports for histories of cars. At that point in time Japanes vehicles were way in the lead so I went with Toyotas. Well I started looking for a new car last November and Consumers ratings were again used by me to cull the selection. I wanted AWD in a sedan because of health concerns with my wife. Lo and behold there was Ford rating very nicely. So the problem became to find where I'd get a good deal. I went to Arundel Ford in December of 2017 and was just walking around looking at the vehicles. Then a young man, Dillon Fowles, came out and offered to show me a vehicle that I was interested in. He offered the opportunity to bring my wife and take it for a drive. I, because of the weather, had to pass on that. I then waited until January 2018 and talked my wife into going to look at the car. Fortunately there was a car in the showroom. She liked being able to try out the car in warmth. We told Dillon that we were very interested and he proceded to get us the best price. We were extremely happy with the price and went ahead with arranging the purchase. I picked up the car the following week and took it immediately for a spin to Portland. I was very impressed with the performance of the vehicle and have enjoyed every minute that I've spent driving it . The whole experience from the initial encounter with Dillon until today, as I write, has been a delight. I'm extremely happy to say the 'I'M A FORD OWNER". BTW I bought a Ford Fusion AWD and if you want a super nice car that's the one you should buy. More

They tightened the diesel oil filter way too tight This is the second time the service department has tightened the diesel oil filter way too tight. I can't get it off and broke 3 different tools tryin This is the second time the service department has tightened the diesel oil filter way too tight. I can't get it off and broke 3 different tools trying. Their excuse is they have gotten reports that the filters will some time leak ,, that is a LIE. I changed my oil and filter and installed it the normal tightness and there was no leaking. The first time they sent a tech to come to my home and take it off with a strap wrench, even he said it way installed too tight. Now this time they won't send a tech out saying they are short staffed. I will go out of my way to do my business with another Ford Dealer and NOT Arundel Ford !! More

Five star experience start to finish! My daughter purchased her first car through Dillon at Arundel Ford. Without hesitation, I visited to test drive a used Ford Escape and ultimately deci My daughter purchased her first car through Dillon at Arundel Ford. Without hesitation, I visited to test drive a used Ford Escape and ultimately decide on a new 2017 model. Zero pressure and the price was unbeatable the first time around! I've never had a more pleasant car buying experience than at Arundel Ford. More

Easy buying experience Third vehicle we have bought there. Always friendly, never pushy. Actually listens and tries to find exactly what you want. Over the top "customer fir Third vehicle we have bought there. Always friendly, never pushy. Actually listens and tries to find exactly what you want. Over the top "customer first" attitude. More

Great Car Buying Experience! Out looking for a reliable car for my daughter to take to college and just happened to swing into Arundel Ford to see what was on the lot. Saw a used Out looking for a reliable car for my daughter to take to college and just happened to swing into Arundel Ford to see what was on the lot. Saw a used Audi A4 that caught my daughter's eye and took it out for a test drive. No hype, no pressure sales, no pushing me to look at other cars, or trying to put me into something else we didn't want...it was great. Sam was polite, responsive and most of all, upfront. I told him I would have to research things a bit, no problem. He emailed me the service records and a copy of the Carfax, and let the car sell itself. No constant emails or phone calls, and when I was ready, I made them a fair offer. No back & forth, no trying to lure me back into the showroom, and they accepted first time. It was one of the best car buying experiences I've had. Got most of the paperwork done over email and then I went down & signed docs and gave them a check. I was at the dealership less than 20 minute; the car was all detailed and plates were ready. EXCEPTIONAL experience! If you are in the market, go see Sam Choudhry at Arundel Ford!!! More

Quick, easy, no haggle, no hassel I stopped in, they were ready to close, Thom, the sales manager, said he would stay while I took a test drive, I told him what I was specifically loo I stopped in, they were ready to close, Thom, the sales manager, said he would stay while I took a test drive, I told him what I was specifically looking for and when I came back he had looked and found that the truck I wanted was on its way, gave me a great price and it was done. Lancer McMinis did the rest and was awesome as well. I don't have a lot of free time to shop and these guys were the best. My husband has had service done here too and it was top notch with a fair price. More

Great customer serice cannot thank them enough!! Went there looking for a truck they helped me through the entire process start to finish, great people and great prices, cannot thank them enough!! Went there looking for a truck they helped me through the entire process start to finish, great people and great prices, cannot thank them enough!! More

Arudel Delivers! A++ I bought my car from Arundel and I couldn't be happier with the experience or the purchase. I got the car I was looking for with no problems even tho I bought my car from Arundel and I couldn't be happier with the experience or the purchase. I got the car I was looking for with no problems even tho Im 6 states away. My salesman Sam made the whole thing easy and painless and delivered on every promise, every time. 100% top notch service from start to finish: I recommend anyone looking for a great car buying experience, online and in person, check out Arundelfd.com More

Look You In The Eye Honest!! Thank You Sam for your honesty and straight forward approach to meeting our needs. And thank you for remembering our names when we returned to pick up Thank You Sam for your honesty and straight forward approach to meeting our needs. And thank you for remembering our names when we returned to pick up our vehicle!! More

Highly Recommened The entire staff is terrific! Going above, beyond and always friendly. Sam was a pleasure to work with, communicated well and got me exactly what I wa The entire staff is terrific! Going above, beyond and always friendly. Sam was a pleasure to work with, communicated well and got me exactly what I wanted in a vehicle. Finance was super informative and helpful in getting me the best rate. I highly recommend! More