
Asheville Ford Lincoln
Asheville, NC
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Justin Varley was extremely personable and made my vehicle purchase as easy and smooth as he could. All of the staff, including service manager, were extremely helpful! I had been looking for an AWD v vehicle purchase as easy and smooth as he could. All of the staff, including service manager, were extremely helpful! I had been looking for an AWD vehicle for several months. I had looked at multiple cars, at multiple dealerships. I found my car on their website, left work early that day and drove to Asheville from Morganton to test drive it. Within minutes, we made a deal!! They did a 139 point inspection on the used vehicle I was buying, did a few things to it in the service department to bring it to a state of, near perfection!! More
Sort of a strange process, buying a new car in this disrupted COVID world. But everyone I worked with was friendly, knowledgeable, and helpful. Ordered the Nautilus in February; arrived end of August o disrupted COVID world. But everyone I worked with was friendly, knowledgeable, and helpful. Ordered the Nautilus in February; arrived end of August owing to supply chain delays and the total unavailability of the upgraded seats. Too bad, but the standard Reserve 1 seats will be okay. Bob Esau was a pleasure to work with. He’s a keeper! Knows his business. Answered, or quickly found answers to, all my questions; kept me apprised of factory progress. Car was quickly prepped and ready for pickup. Purchase transactions went quickly and smoothly thanks to Gerald’s efficiency and quick update on a couple of forms. Special thanks to Samantha Kinney for introducing me to the vehicle’s modern electronic wizardry. Another one who knows her business. A lot has changed since 2008 (my last auto purchase). Wonderful overall experience. More
Pulled in to look at a truck I found on their website. Five minutes later I was taking a test drive. Purchased the truck, got a great interest rate and a very fair trade value for my truck. Everyone I Five minutes later I was taking a test drive. Purchased the truck, got a great interest rate and a very fair trade value for my truck. Everyone I dealt with was very nice, low pressure and made me feel comfortable. I highly recommend Asheville Ford! More
Justin Varley and the other members of the sales team were courteous, helpful, and knowledgeable. They made the whole process go smoothly, and without the usual sales hassles I've experienced at other de were courteous, helpful, and knowledgeable. They made the whole process go smoothly, and without the usual sales hassles I've experienced at other dealerships in the past. More
Highly proficient sales and delivery staff. Brandon was very professional and efficient as our sales coordinator and in the delivery of this new vehicle. He knew the vehicle well even though Brandon was very professional and efficient as our sales coordinator and in the delivery of this new vehicle. He knew the vehicle well even though it was a new model for Ford and not frequently delivered. Tech support person was very knowledgeable relative to vehicle programming/ customizing and also very efficient. Finance person was also personable and streamlined the process without hard sell on the optional dealer services which we had no interest in purchasing. More
Lee Bednarik greeted us as we walked in the door of the dealership. His smile was infectious. He took us on a test drive, and pointed out as many features of the car he could in the time he had with us. He dealership. His smile was infectious. He took us on a test drive, and pointed out as many features of the car he could in the time he had with us. He did not make us feel pressured at all for any add-ons. He took down our information accurately, and prepared our documents flawlessly. His good humor made the time actually enjoyable. More